Compliance Operations Analyst (Work from Home)
Philippines - Remote
Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities?
The Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!
Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!
Responsibilities:
- Act as first line of defense by creating and monitoring case queues to identify, triage and assess potentially high risk and priority cases which may be escalated
- Actively work cases and compliance operations queues in a timely manner to ensure service levels are maintained including assessing suspicious activities and filing SARs
- Reviewing existing merchants’ portfolio and conducting periodical KYB refreshers
- Monitor and research customer accounts and money transfers for Anti-Money Laundering (AML), sanction screening, negative media alerts, Terms of Service (TOS) violations, Know Your Customer (KYC), Customer Identification Program (CIP), Enhanced Due Diligence (EDD)
Requirements:
- At least 3 years experience with performing KYB (Know Your Business) and/or business underwriting processes
- Fluency in English with excellent verbal and written communication skills
- Great analytical skills
- Familiar with external compliance related rules, regulations and policies related to the payments industry.
- Thrives in a fast-paced environment while maintaining composure and able to make sound decisions under pressure
- Problem-solving attitude
- Must display a high level of professional judgment, commitment, integrity, teamwork and customer service
- Bachelor’s degree in Business Administration, Finance, Accounting or Operations
- Certified Anti-Money Laundering Specialist (CAMS) certification is an advantage
Work Setup:
- Onsite/Hybrid/Work from home
Work Schedule:
- Mid shift
Core Perks and Benefits:
- HMO on your first day + Free coverage for 2 dependents on your 2nd year
- Government-mandated benefits
- 20 Annual Leave Credits
- 13th-month pay
- Birthday Leave
- Bereavement Leave
Onsite/Hybrid employee additional benefits:
- Travel Subsidy Allowance
- Free staff house accommodation (for those within a certain distance)
- Free Shuttle service
- Free Lunch
- Free Uniform
- Perfect attendance bonus
Additional benefits/perks to all employees
- Onboarding training
- Performance-based salary increase
- Discretionary incentives based on client or individual performance
- Monthly employee engagement
- Birthday Gift
- Weekly treats
- Christmas Hamper
- Anniversary Gift
- Opportunity to travel
This position is exclusively open to Philippine citizens currently living in the Philippines. While remote work offers flexibility, please note that this role requires adherence to local regulations, making it suitable only for those based in the Philippines. We appreciate your understanding and look forward to receiving applications from qualified candidates who meet these criteria.
Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:
- Grad trainees, junior, entry-level, and admin positions: PHP 3,000
- Intermediate positions: PHP 5,000
- Senior and hard-to-fill positions: PHP 8,000
Send them our way, and let's win together!
Check our website to see more:
https://thebackroomop.com/
And our Facebook page if you want more:
https://www.facebook.com/TheBackRoomOP
And here's the link to our Glassdoor page, where you can see what our team members have to say about us:
https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm
Get the word out!
By submitting your application, you grant us permission to retain all your application data, including Personally Identifiable Information (PII), for recruitment purposes. We will retain this information for as long as there is a legitimate business purpose or a legal requirement to do so.
ApplyJob Profile
Exclusively open to Philippine citizens Must reside in the Philippines Only open to Philippine citizens Onsite/hybrid/work from home Requires adherence to local regulations
Benefits/Perks13th month pay 20 annual leave credits Anniversary gift Annual leave Bereavement leave Birthday gift Birthday leave Christmas hamper Competitive salary Discretionary incentives Free accommodation Free coverage for 2 dependents Free lunch Free shuttle Free shuttle service Free staff house HMO HMO from day one Hybrid work Monthly employee engagement Monthly engagement activities Opportunity to travel Perfect attendance bonus Performance-based salary increase Travel subsidy Uniform Weekly treats Work From Home
Tasks- Assess high risk cases
- Conduct KYB refreshers
- File SARs
- Monitor case queues
- Monitor customer accounts
- Review merchant portfolios
Accounting Analytical Anti-Money Laundering Business underwriting Communication Compliance operations Customer service Finance KYB KYC Payments industry Problem-solving Regulations Teamwork
Experience3 years
Education Certifications Timezones