Community Health Worker

Become a part of our caring community and help us put health first
 Humana Gold Plus Integrated is seeking Community Health Workers to join our growing team. This role cultivates the organization's social community through community advocacy programs and active engagement with Humana Gold Plus Integrated enrollees.

Join this amazing and dedicated team and lead change in how health care for the underserved in Illinois is managed. Share your talents and develop your skills all while doing your part to make a difference in the lives of others.

The Community Health Worker builds visibility and credibility of organization's products and services throughout community via a variety of interactions.

 

Role and Responsibilities:

• Strategize methods to scale communities and drive greater connections among community members. Engages new community members.
• Conduct in-person non-clinical assessment(s) to understand enrollee care needs, preferences, and socioeconomic barriers and evaluate the home environment as needed.
• Work collaboratively with other Humana associates as a member of Humana’s Care Management Support teams, including case managers/Care Coordinators, Health Equity Team and Quality Improvement team that conducts HEDIS outreach.
• Assess enrollee barriers to healthy living and accessing healthcare services and arrange needed social services and supports.
• Serve as a member of enrollee multi-disciplinary care teams (MDT), as requested.
• Assist enrollees with scheduling physical health and behavioral health (BH) office visits and addressing barriers to appointment attendance.
• Act as an enrollees advocate with providers, community resources, schools, and others, including accompanying enrollees to provider office visits as requested.
• Locate enrollees when they miss appointments to find out why the appointment was missed and problem-solve to address barriers to care.
• Monitor enrollee compliance with their care plan and provide motivational interviewing to support medication and treatment adherence.
• Provide social support to help boost enrollees’ morale and sense of self-worth, serving as a trustworthy, reliable, non-judgmental, consistent, and accepting member of the enrollee’s MDT.
• Support enrollee self-management through the provision of culturally appropriate health education and health coaching.
• Serve as a key knowledge source for community services and information for enrollees and other Humana associates.
• Attend community events to connect with current and potential enrollees and provide education on Humana Gold Plus Integrated.
• Conduct research and in-person outreach to locate difficult-to-contact enrollees to increase assessment completion and participation in clinical programs.
• Build and maintain relationships with providers and community resources to support enrollee identification and referrals.
• Implement community assessments to identify community resource gaps.
• Regular …