Community Development Manager - Greater Seattle Area

The Community Development Manager at Girl Scouts of Western Washington is responsible for the development and implementation of plans to recruit both youth members and adult volunteers in a way that positively supports organizational membership goals in the Greater Seattle Area. This role involves engaging with potential members and their families, community organizations, schools, educators, faith-based institutions, and other community stakeholders. The position requires significant fieldwork, including travel and working evening and weekend hours as necessary.

This is a regular, full-time (40 hours per week), non-exempt role with the requirement of residency in Washington State, preferably within the communities it serves. Work can be conducted remotely, but successful candidates must be willing and able to come into a GSWW office as needed or when requested. While the full pay range for this position is $31.45 to $34.23 per hour based on tenure with GSSW, this position will start at $31.45 per hour for purposes of internal pay equity.

Girl Scouts of Western Washington offers an excellent work environment, meaningful mission-driven work and a competitive benefits package that includes employer-paid options for medical, dental, life/AD&D for employees. Additionally, access is available for our 403(b) retirement plan, as well as voluntary benefits that include vision insurance and flexible spending accounts. Our generous paid leave plan includes three weeks of vacation to start, sick leave, paid holidays, paid time off for personal development and volunteerism, AND nearly two weeks of paid leave for our winter break!

Girl Scouts of Western Washington values diversity, equity, and inclusion and we foster a welcoming, inclusive work environment. We are an equal opportunity employer, and we do not discriminate based on race, color, religion, age, national origin, gender, veteran status, sexual orientation (heterosexuality, homosexuality, bisexuality, and gender expression of identity), marital status, or the presence of any physical, sensory, or mental disability, or any other protected classification under applicable laws.

Essential Duties and Responsibilities

• View market data and other pertinent information to become knowledgeable about demographics, community needs and possibilities for youth and adult recruitment in your assigned area.
• Help inform and implement Girl Scout of Western Washington’s Diversity, Equity, and Inclusion strategies to better reflect the communities we are a part of.
• Plan, organize and promote effective recruitment opportunities through all available channels including in person and virtual.
• Collect and follow-up with leads generated by volunteers at events and through other recruiting activities.
• Facilitate the formation of new Girl Scout troops.
• Acquire cross-training to support focus areas as needed.
• Cultivate strategic relationships with volunteers and community partners such as schools, faith-based organizations, civic groups, etc.
• Represent and promote Girl Scouting in the community by building community awareness through highlighting the benefits of membership to the public.
• Collaborate with member facing departments and support departments to achieve goals and benchmarks, uphold our customer service philosophy, follow the Standard Operating Procedure Manual, and maintain quality and reliable data.
• Work to ensure Girl Scouts is open to all youth and adults by delivering the organization’s message of diversity to the community.

This is a general description of the essential responsibilities of the position and is not inclusive of all job duties; other associated duties maybe be assigned.

Knowledge, Skills and Abilities:

• Knowledge of and commitment to fostering environments that prioritize diversity, equity, inclusion, racial justice and belonging
• Strong Commitment to Girl Scouts of Western Washington’s mission and vision
• Demonstrated ability to multi-task, prioritize deadlines, work independently, take initiative, and maintain confidentiality
• Strong interpersonal and customer service skills to ensure effective interactions with individuals at all levels and backgrounds across a wide geographic area
• Excellent written and oral communication skills
• Ability to navigate technology programs and platforms independently to include Microsoft 365 and social media platforms; ability/willingness to learn new technologies, with Salesforce experience strongly preferred.
• Valid Washington State driver’s license, vehicle in working condition, proof of insurance, or the ability to fulfill timely and extensive travel requirements across widespread regional geography
• Availability to work varied hours, including nights and weekends, and travel as position requires. This may include multiple nights and weekends each month.
• Demonstrated commitment to support efforts to enhance the cultural competence and global awareness of Girl Scouts, volunteers, and employees.
• Competent in working in a changing environment; flexible and adaptable, and skilled in dealing with ambiguity
• Ability and willingness to adapt schedule to increases in seasonal work volume i.e. longer workdays in the fall recruiting season
• Ability to lift and carry up to 30 pounds with or without accommodations.

Supervisory Responsibilities

This position does not supervise employees but may oversee volunteers on an occasional basis

Experience Required

• Experience in recruitment, sales, and/or membership development
• Experience working in or with youth-serving organizations

Preferred Skills and Experience

• Bilingual/bicultural in languages and/or cultures with significant presence in Western Washington preferred
• Previous experience working with volunteers preferred
• Experience successfully working with a variety of racial and ethnic groups
• Knowledge of Girl Scouts helpful but not required

Other Qualifications

• Must reside within Washington State, with preference being residence within our Council region of Western Washington.
• Valid Washington State driver’s license, proof of insurance, vehicle in working condition and the ability to fulfill timely and extensive travel requirements across widespread regional geography
• Able to manage time effectively with a large portion of work performed in the field
• Satisfactory results from criminal background search
• Willingness to maintain Girl Scout membership
• Must be willing and able to come into a GSWW office as needed or when requested