Communications Specialist

At Doctors of BC our vision is to promote a social, economic, and political climate in which members can provide the citizens of BC with the highest standard of health care, while achieving maximum professional satisfaction and fair economic reward.

Together, we make a difference so our doctors can make theirs. Join us today!

THE JOB: Communications Specialist

The starting salary range falls within the minimum to mid-point of the salary range.

Starting Salary Range: $70,856 - $88,570

Within the Communications and Public Affairs Department, the Communication Specialist plays a critical role in enhancing Doctors of BC’s communication initiatives, both internally and externally. This position requires a strategic thinker with the ability to manage complex communication projects across multiple platforms. The Specialist will provide specialized advice and execute communication strategies that align with the organization's strategic goals, ensuring a cohesive message across all channels.

 KEY RESPONSIBILITIES:

• Design and implement comprehensive communication strategies to support organizational objectives, enhance stakeholder engagement, and promote the organization's mission and values.
• Serve as a key advisor on communication matters, offering specialized solutions to complex issues and contributing to the department’s strategic planning efforts.
• Partner with the Senior Communications Specialist and Communications Coordinator for streamlined strategy execution.
• Lead cross-functional projects and collaborate with various departments to integrate communication efforts, ensuring alignment with broader organizational goals.
• Proactively identify, manage, and resolve communication challenges, employing innovative solutions and contingency planning to mitigate risks.
• Develop and distribute compelling content across various media, including digital, print, and social media, to engage diverse audiences.
• Monitor and evaluate the effectiveness of communication strategies, using data analytics to inform decision-making and strategy adjustments.
• Provide guidance and leadership to junior staff, overseeing project work and contributing to their professional development.
• Engage with internal and external stakeholders to maintain and enhance the organization’s public image and advocacy efforts.
• Stay abreast of industry trends and advancements in communication technologies to continually innovate and improve the organization’s communication efforts.

 WHAT SUCCESS LOOKS LIKE

Analytical Thinking (I):

• Coordinates information gathering and reporting, reviews trends and compares to expectations.
• Defines priorities within performance objectives and prioritizes multiple issues and opportunities.
• Conducts research to define problems and prepares responses to anticipated questions.
• Anticipates issues that are not readily apparent, identifies root causes and effects, and considers the possible outcome of potential solutions.
• Reports and identifies areas that need guidance in order to resolve complex issues.

 Building Relationships (A):

• Sets objectives necessary for obtaining feedback and assistance.
• Shares ideas, issues, and opportunities with members of personal network.
• Seeks referrals from others with relevant expertise and influence.
• Attends and maintains relationships with relevant formal and informal professional groups and organizations.

 Problem Solving (I):

• Diagnoses problems using formal problem-solving tools and techniques from multiple angles and probes underlying issues to generate multiple potential solutions.
• Proactively anticipates and prevents problems.
• Devises, facilitates buy-in, makes recommendations, and guides implementation of corrective and/or preventive
• actions for complex issues that cross organizational boundaries and are unclear in nature.
• Identifies potential consequences and risk levels.
• Seeks support and buy-in for problem definition, methods of resolution, and accountability.

 Thoroughness (I):

• Identifies potential areas of conflicting priorities and vulnerability in achieving standards.
• Reviews department’s progress against established goals, objectives, service level targets, and project milestones.
• Supports others in achieving deliverables by efficiently allocating resources and providing common organizing systems, techniques, and disciplines.
• Maintains a proactive work review and approval process prior to assignment completion.
• Solicits internal and external customer evaluation of performance and devises measures for improvement.

 Communication for Results (I):

• Converses with, writes reports for, and creates/delivers presentations to all levels of colleagues and peer groups in ways that support problem solving and planning. Seeks a consensus with business partners.
• Debates opinions, tests understanding, and clarifies judgments. Brings conflict into the open empathetically.
• Explains the context of multiple interrelated situations, asks searching, probing questions, and solicits expert advice prior to taking action and making recommendations.

 Doctors of BC Team Member:

Approaches work with a collaborative spirit recognizing we are better together. Embraces change, provides excellence in service and is accountable for their results and helping others achieve theirs. Does the right thing, not the easy thing. Speaks openly and honestly to tackle tough challenges and enrich relationships. Balances hard work with fun and is genuinely friendly and committed to other’s wellbeing

WHAT YOU BRING

• A Bachelor’s Degree in Communications, Journalism, Public Relations, Marketing, or a related field complemented by at least 4 years of experience in a communication role, with a proven track record of developing and implementing effective communication strategies.
• Exceptional writing, editing, and verbal communication skills, with the ability to craft messages for diverse platforms and audiences.
• Strong project management skills, with the ability to lead projects, coordinate teams, and manage timelines and deliverables.
• Advanced knowledge of digital communication tools and platforms, including social media, content management systems, and email marketing software.
• Ability to work autonomously, with a high level of strategic thinking, problem-solving, and decision-making capabilities.
• Strong interpersonal skills, with the ability to build relationships, collaborate across departments, and provide leadership and guidance to junior team members.
• A commitment to continuous learning and development in the field of communications and public affairs

• Knowledge of BC’s health care system is an asset.

 Doctors of BC celebrates diversity, challenges inequality, and is committed to sustaining an inclusive and diverse community. We do not discriminate on the basis of age, disability, gender identity, marital and civil partnership status, pregnancy and maternity, race, religion or belief, sex, sexual orientation, socio-economic background, political beliefs and affiliations, family circumstances, or any other irrelevant distinction.