Communications Manager

Summary

The Wikimedia Foundation is seeking a Communications Manager to help lead the communications for our advocacy and public policy work, and a number of other initiatives that aim to advance and protect the reputation of the Foundation, Wikipedia and other Wikimedia projects, and the global Wikimedia community of volunteers. 

With experience in leading high-profile media and communications campaigns that drive impact, and a core expertise in fast-moving crisis communications, the Communications Manager will be a vital member of the Media Relations team, within the Foundation’s Communications Department. 

In this position, your role will be to develop proactive innovative media, storytelling, and creative communications approaches that can help us move the needle and secure influence amongst our key global audiences. You will also play a leading role in our reputation management work, responding to crises, developing reactive communications plans, and ensuring consistent messaging across the organization. 

You are responsible for:

Overseeing proactive communications and media relations efforts across a wide-ranging portfolio

• Serving as a primary point of contact for the Global Advocacy and Legal Affairs teams; responsible for also liaising with several other Foundation teams, including Product and Technology and Trust and Safety. Provide effective partnership to craft and implement proactive strategic communications plans, with clear objectives and measurable goals that are aligned with the Foundation's annual plan, that deliver tangible results.
• Proactively develop messaging for key initiatives to help guide our communications approach. Build and enhance core narratives around the impact and benefits of the Wikimedia projects to key audiences, with clear proof points.
• Guide, produce, and review a range of communications materials, including press statements, blogs, pitch notes, briefing docs, newsletter copy, and more.
• Ensure that key messages and complex narratives are shaped consistently and clearly for public audiences. 
• Build relationships and lead cooperative efforts with internal and external stakeholders at all levels to enable the successful delivery of communications plans. 

Leading media relations and crisis communications responses

• Act as a primary media liaison for managing and responding to daily press inquiries in a timely manner. Handle interviews, requests for information, speaking engagements, and more. 
• Lead on crisis and rapid response media efforts, including developing proactive and reactive communications plans and materials. Evaluate and triage crisis scenarios, responding quickly and demonstrating strong judgment on sensitive, fast-evolving, and complex situations.
• …