Commercial UW Team Lead

Overview

This position requires working a schedule supporting PST hours. 

Position Summary:

Lead and develop underwriting team members and maintain efficient and adaptive department operations. 

Responsibilities

Essential Job Functions:

• Monitors work assignment and turnaround time for underwriting team members.   
• Assists team members in providing exceptional service to agents and supports sales process to foster profitable growth in book.
• Supervises and develops team members including providing training, performance feedback, conducting disciplinary actions, ensuring team member communications, and monitoring work product. Leverages own experience in UW specialties to develop appropriate specialty skills for Sr. UWs and UWs.  Keeps updated on underwriting developments, products and changes within the Company, and educates team members.
• Represents and supports underwriting policies and objectives of the Company to underwriters, policyholders, marketing personnel and agents.
• Provides technical direction to underwriting staff regarding application, endorsement and renewal processing, verification of application data, special handling, approval authority, and additional information needed to underwrite policies.
• Assists management with development of basic objectives, procedures and operations of the branch; analyzes operating results relative to established guidelines, and takes appropriate action to improve performance, productivity and profitability.
• Other duties as assigned by Leader.

Qualifications

• Education:
• Bachelor’s degree preferred
• Completion of coursework leading to an insurance designation(s), graduate degree, leadership training, or other technical education is preferred

Experience:

• 5+ years of underwriting or comparable insurance experience 
• Experience is preferably in commercial lines

Knowledge and Skills:

• Analytical ability to evaluate new and existing personal lines applications/policies and recommend actions based on risk factors, acceptability, and potential exposure to the Company.  
• Requires regular exercise of independent judgment to make complex decisions beyond the scope of established guidelines and parameters of underwriting, having a significant impact on the Company in terms of costs, revenue, and team member, customer and agent relations.  
• Extensive knowledge of established Company policies and procedures and underwriting operations, and the ability to apply such knowledge in an administrative/supervisory capacity.  
• Work is of high technical complexity, calling for in-depth knowledge and expertise of personal lines underwriting standards, philosophy and practices to authorize various policy actions within established limit of authority.  
• Excellent written and verbal communication skills.  
• Communicates professionally at all levels internally and externally
• Developed at least one specialized focus on risk selection and underwriting. This may include but is not limited to, multi-line accounts, emerging trends, third party reports, data analysis, underwriting models, complex business classes, automation, business rules, sales underwriting, specialty vehicles, and agency management.
•  

About the Company

Why choose a career at Mercury?

At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it.

Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.

We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.

Learn more about us here: https://www.mercuryinsurance.com/about/careers

Perks and Benefits

We offer many great benefits, including:

• Competitive compensation
• Flexibility to work from anywhere in the United States for most positions
• Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
• Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
• Medical, dental, vision, life, and pet insurance
• 401 (k) retirement savings plan with company match
• Engaging work environment
• Promotional opportunities
• Education assistance
• Professional and personal development opportunities
• Company recognition program
• Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more

Mercury Insurance is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.

Pay Range