Commercial Insurance Account Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined.

Arrowhead Automotive has an immediate job opening for a Commercial Insurance Account Manager. We work hard to build a great, team-oriented culture where you love coming to work every day alongside colleagues who ultimately become friends!

A DAY IN THE LIFE AT ARROWHEAD

This position requires commercial property and casualty insurance experience. Lots of agencies use the title Account Manager, so we want to give a cheat sheet on the specs of what this career opportunity looks like at Arrowhead.

Client Management- 50%

You will collaborate with our producers and customer service teams to provide an outstanding client experience focusing on daily policy management duties like:

• Review in-force policies for current clients making sure forms, endorsements, policy changes, billing and other data is accurate in our agency management system (Applied).

• Personally manage higher level changes. Our CSR group handles most of the COIs but if something is mission critical (say a change in location) we want your expertise to take care of it.

Marketing- 40%

Arrowhead has a centralized marketing department that markets prospective client submissions. A big piece of hitting the ground from Day One in this role is taking over a book with upcoming renewals.

• Renewal marketing prep includes updating policy information, gathering loss reports and completing applications/submissions.

• Working with insurance company underwriters to receive timely and accurate quotes.

• Preparing renewal presentations + binding/reissuing policies.

Account Rounding- 10%

Working with clients day in and day out, you are going to see areas where they have risk exposure. This will be the opportunity to upsell or cross selling new Commercial P&C policies into their existing package policy such as Work Comp, EPLI, Cyber, Pollution, Builder’s Risk & Bonds.

EXPERIENCE WE NEED IN THIS ROLE

• A minimum of two (2) years of commercial property and casualty insurance experience.

• Preference given to applicants with retail agency experience in a similar CSR or Account Manager capacity. We will also consider other types of insurance experience like Assistant Broker, Assistant Underwriter, or Claims Specialist.

• Proven capabilities in marketing related duties with an understanding of multiple rating platforms through national and regional insurance carriers.

• State insurance license …