Commercial Card Account Manager

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We are hiring a Commercial Card Account Manager to create long-term, trusted relationships with our Commercial Card customers supporting our Mid West Region. Successful candidates will oversee a portfolio of assigned customers, from acquisition through activation and onwards through the entire account lifecycle, identifying new program growth and optimization opportunities, while acting as a problem-solving resource, subject matter expert and point of escalation and timely resolution.

Achieves sales and other targets established by business plans. Continuously assesses and improves the work processes for sales and service management, risk management and compliance within prescribed limits to maximize effectiveness and efficiency. Optimizes opportunities through deal teams and sales calls, maximizing business success. Influences the strategic direction of the line of business assisting with the development, prioritization and implementation of business, technology, sales and service, channel optimization and enhanced customer experience.

• Leads and executes business development plans to that business goals are achieved or exceeded.
• Delivers reliable activities in instituting cross-selling initiatives to clients across all areas of the firm and transitioning them into sales.
• Provides deal structuring expertise and additional expertise as knowledge base and needs dictate.
• Identifies issues, gaps and process improvements through open communication both internally and with other bank areas, and through the monitoring of productivity against benchmarks.
• Collaborates to generate ideas, identify client solutions, pursue sector marketing efforts, cover clients, and deliver timely solutions.
• Provides strategic input into business decisions as a trusted advisor.
• Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.
• Acts as a subject matter expert on relevant regulations and policies.
• Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.
• Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.
• Advises on sales strategy based on a deep understanding of the market, relevant industry verticals, market competitors, client needs and business growth opportunities.
• May network with industry contacts to gain competitive insights and best practices.
• Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.
• Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
• Manages the risk of the assigned complex portfolio in a timely and precise manner.
• Directly manage the …