College Live Ops Coordinator - Big 10

Sony Electronics Inc. is looking for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity and Inclusion. In addition, our team members enjoy innovative work-life balance opportunities including a hybrid home/office workplace, monthly “Free Fridays”, and early shutdowns on Fridays throughout the year (including half-days during the summer).

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Join the Team Revolutionizing College Sports!

Are you passionate about sports and technology? Do you thrive in dynamic environments where every day brings new challenges? Hawk-Eye Innovations is seeking a College Live Ops Coordinator in Chicago, IL to join our team and be part of delivering cutting-edge Synchronized Multi-Angle Replay Technology (SMART) to the Big Ten Conference.

About Us: Hawk-Eye Innovations (A Sony Sports Business) is a global leader in sports technology, providing innovative solutions for sports officiating and fan engagement. We're dedicated to revolutionizing the way sports are experienced and officiated, and we're looking for passionate individuals to join us in this mission.

Role Overview: As a College Live Ops Coordinator, you'll play a vital role in delivering SMART services to college sports events. You'll assist the Live Operations Team in getting projects off the ground, producing documentation for training and operational workflows, and ensuring the smooth functioning of our systems during testing and live delivery phases. This role offers a unique opportunity to work closely with cutting-edge technology and be part of the excitement of college sports.

Location: Chicago, IL (Onsite at the Big Ten Conference Headquarters)

Key Responsibilities:

• Assist in getting college projects off the ground and ensuring smooth operations.

• Produce thorough documentation for training and operational workflows.

• Challenge current processes to identify gaps and inefficiencies.

• Collaborate with project teams to complete site surveys and system installations.

• Provide feedback on software functionality and configuration.

• Ensure operational quality during live events and resolve any issues promptly.

Nice to Have:

• A passion for collegiate sports and a proactive, problem-solving attitude.

• Knowledge in at least one Hawk-Eye service.

• Experience in remote support and communication.

• Attention to detail for completing documentation accurately.

• Desire to grow your …