Collections Specialist

Aura is on a mission to create a safer internet.  In a world where our lives are increasingly online, Aura's category-defining suite of intelligent digital safety products help millions of customers protect themselves against digital threats, and that number is growing rapidly.  This is an exciting phase at Aura, and our team of over 400 people worldwide is guided by a leadership slate that's successfully grown startups into multi-billion dollar organizations. 

Come build with us!

About the Role:

Reporting to the Senior Director of Revenue Accounting, you will be responsible for accurate and timely collection efforts (including routine communication with internal and external stakeholders), cash applications, review of bad debt and revenue reserve estimates and write offs, and calculation and maintenance of key collection-related metrics. Your primary responsibility will be to own the collection efforts and account maintenance for key customer relationships. 

Day to Day:

• Own the collection efforts of the organization’s top strategic partnerships
• Perform all administrative duties to ensure a timely collections’ process on all accounts
• Work with internal and external stakeholders to resolve customer issues and complaints concerning billing and cash applications
• Prepare past due account summaries as of month end to allow for the accurate assessment of the collectability of invoices
• Calculate, communicate, and work to improve DSO and other collection-related performance metrics
• Completion of daily cash application processes
• Work alongside the Revenue Accounting team to automate manual processes, thereby driving efficiencies and improving timely reporting
• Maintain and perform monthly and quarterly SOX related controls
• Assist with the annual audit and preparation of audit related schedules and support

What you bring to the table:

• Bachelor of Business Administration or an equivalent certification 
• 3-5 years of working experience with a passion for revenue and its importance to the financial statements.   
• Sophisticated Microsoft Excel skills required (pivot table, VLOOKUP, etc)
• Attention to detail, strong planning and organizational skills, and the ability to prioritize and deliver in a fast-paced, dynamic environment
• Ability to review and interpret contracts
• Passionate about process, continuous improvement, and leveraging technology to achieve these goals
• Ability to work autonomously as well as in a team setting
• Relevant systems experience preferred: Netsuite, Zuora and Salesforce

Aura is committed to offering a generous package to support our employees in all aspects of their life in and out of work. Our packages offer competitive pay, generous health and wellness benefits, retirement savings plans, parental leave and much more! Pay range for this position is $63,000-$90,000, but may vary depending on job-related knowledge, skills, experience and location.

Aura is proud to be an equal employment workplace. All qualified applicants will be considered for employment without regard to, and will not be discriminated against based on race, color, ancestry, national origin, religion, age, sex, gender, marital status, sexual orientation, gender identity, disability status, veteran status, or any protected category. Beyond equal employment opportunity, Aura is committed to being an inclusive community where all feel welcome.

Aura is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please let your Talent Acquisition Partner know.

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