Collections Representative I - LAKE FOREST, IL, US, 60045-5201

 Work Location Type: [[ 100 Grainger Pkwy, Lake Forest, IL 60045 ]] 

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Position Details: 

The Collection Customer Service Representative provides a high level of service to our customers to manage our receivables and will report to a Collection Supervisor. 

Compensation and Remote Work: The starting pay is $21.40 per hour.  New Hire Training and Nest (13 weeks) will be in office at our Lake Forest office.  After completion of the 13-week training and if meeting remote work requirements, you will enjoy a hybrid work environment of three days onsite and two days at home.  You will transition to fully remote after completing additional 3 months if you are successful and meeting goals.  You will have a consistent shift between the hours of 7am to 6pm. 

You will be required to travel to our Lake Forest, IL site on a quarterly basis in order to attend meetings. 

You Will: 

• Answer inbound phone inquiries and quickly respond to customer requests for documentation. 

• Demonstrate …