Clinical Team Lead (RN - CAP) - Remote within North Carolina

CNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company’s mission, actively engage in problem-solving, and take ownership of your work daily. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra Health seeks a Clinical Team Lead to join our growing team.

Job Summary:

The CAP Clinical Team Lead (RN) assists in overseeing the clinical team and functions, manages and completes assigned work plan projects to comply with performance standards. The CAP RN Lead coordinates with the CAP/C and CAP/DA Program Managers and Clinical Director on decisions and issues and communicates with providers regarding determinations and other clinical matters. The CAP Lead, RN also develops and leads clinical staff in activities to facilitate and support clinical, quality, and cost-effective outcomes. May require occasional travel within North Carolina.

Job Responsibilities:

• With the CAP Program Manager's direction, coordinate and monitor all clinical team activities.
• Leads team members in improving skills, creativity, and problem-solving.
• Serve as the primary contact for CAP IAs, SRF Team, and MDT Review Team
• Serve as primary contact and CAP orientation coordinator for new CAP hires (RNs).
• Conduct ongoing training and education for staff to ensure competency in CAP Programs requirements, documentation standards, and nursing protocols related to SRFs, Assessments, MDT Reviews, & Due Process.
• Serve as a point of contact for inquiries related to the CAP Programs, providing guidance and support to staff and stakeholders.
• Oversee and participate in completion of SRFs and MDT Reviews
• With the CAP Program Manager's direction, oversee clinical staff productivity and performance to ensure alignment with performance standards outlined NCLIFTS (CIAE) contract.
• Oversee completion of Monthly assessment quality checks.
• Serve as a member of CAP’s Due Process Team by providing RN support and carrying out work deliverables outlined in the NCLIFTSS (CIAE) contract.
• Manages and completes assigned work plan and projects on a timely basis.
• Complete Monthly Reports assigned by CAP Programs Managers.
• Collaborate with Program Managers …