Clinical Team Lead (RN - CAP) - Remote within North Carolina

North Carolina, United States - Remote

CNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company’s mission, actively engage in problem-solving, and take ownership of your work daily. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra Health seeks a Clinical Team Lead to join our growing team.

Job Summary:

The CAP Clinical Team Lead (RN) assists in overseeing the clinical team and functions, manages and completes assigned work plan projects to comply with performance standards. The CAP RN Lead coordinates with the CAP/C and CAP/DA Program Managers and Clinical Director on decisions and issues and communicates with providers regarding determinations and other clinical matters. The CAP Lead, RN also develops and leads clinical staff in activities to facilitate and support clinical, quality, and cost-effective outcomes. May require occasional travel within North Carolina.

Job Responsibilities:

    • With the CAP Program Manager's direction, coordinate and monitor all clinical team activities.
    • Leads team members in improving skills, creativity, and problem-solving.
    • Serve as the primary contact for CAP IAs, SRF Team, and MDT Review Team
    • Serve as primary contact and CAP orientation coordinator for new CAP hires (RNs).
    • Conduct ongoing training and education for staff to ensure competency in CAP Programs requirements, documentation standards, and nursing protocols related to SRFs, Assessments, MDT Reviews, & Due Process.
    • Serve as a point of contact for inquiries related to the CAP Programs, providing guidance and support to staff and stakeholders.
    • Oversee and participate in completion of SRFs and MDT Reviews
    • With the CAP Program Manager's direction, oversee clinical staff productivity and performance to ensure alignment with performance standards outlined NCLIFTS (CIAE) contract.
    • Oversee completion of Monthly assessment quality checks.
    • Serve as a member of CAP’s Due Process Team by providing RN support and carrying out work deliverables outlined in the NCLIFTSS (CIAE) contract.
    • Manages and completes assigned work plan and projects on a timely basis.
    • Complete Monthly Reports assigned by CAP Programs Managers.
    • Collaborate with Program Managers in the development of new and enhanced processes, policies, procedures, or systems.
    • Represents the clinical department by participating in committees, task forces, work groups, and multidisciplinary teams.
    • Maintains professional relationships with provider community and external customers and identifies opportunities for improvement.

The list of accountabilities is not intended to be all-inclusive and may be expanded to include other duties that management may deem necessary from time to time.

Required Qualifications/Experience:

  • Registered Nurse or LCSW license by the state of North Carolina
  • Minimum of 3 years of experience in supervisory capacity, leading programs, or projects, preferably in Medicaid, healthcare, and Long-Term Services and Supports.
  • Strong understanding of Medicaid policies, regulations, and reimbursement mechanisms, particularly related to long term services and support for children with disabilities.
  • Excellent leadership, communication, and interpersonal skills, with the ability to effectively engage with diverse stakeholders and build collaborative relationships.
  • Demonstrated experience in data analysis, quality improvement, and program evaluation.
  • Ability to work independently, prioritize tasks, and manage multiple projects simultaneously in a fast-paced environment.
  • Knowledge of NC healthcare system, Medicaid programs, and community resources.

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives nationwide. Our company cares about our employees, giving you the tools and encouragement, you need to achieve the finest work of your career.

Thank You!

We know your time is valuable, and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may interest you. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

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EOE AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable Federal, State, or Local law.


Benefits are a key component of your rewards package. Our benefits are designed to provide additional protection, security, and support for your career and life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.  


The compensation for this position is $78,000.

“Based on our compensation philosophy, an applicant’s placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.”


Job Profile


North America


United States


Comprehensive health plans Corporate Discounts Corporate wellness Educational Assistance Equal opportunity employer Health plans Meaningful work Paid Time Off Retirement savings


Assessment Clinical expertise Clinical Management Communication Data analysis Documentation Education Healthcare Healthcare Regulations Leadership Medicaid Policies Nursing Problem-solving Public Sector Quality improvement Supervision Teams Training

  • Collaborate in process development
  • Communication
  • Complete monthly reports
  • Conduct training and education for staff
  • Coordinate clinical team activities
  • Lead team members in improving
  • Oversee staff productivity and performance
  • Participate in committees and teams
  • Serve as primary contact for various teams

3 years


DO Education Registered Nurse RN


LCSW LCSW License RN RN License


America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9