Clinical Informatics Consultant - IntelliScript (Remote)

What We Do

Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance clients. We’re a business unit within Milliman, Inc., a respected consultancy with offices around the world.

Candidates who have their pick of jobs are drawn to IntelliScript’s entrepreneurial and collaborative culture of innovation, excellence, exceptional customer service, balance, and transparency. Every single person has a voice in our company, and we challenge each other to push the outer limits of our full, diverse potential. We’ve shown sustained growth that ensures you’ll have room to grow your skillset, responsibilities, and career.

Our team is smart, down-to-earth, and ready to listen to your best ideas. We reward excellence and offer competitive compensation and benefits. Visit our LinkedIn page for a closer look at our company and learn more about our cultural values here.

Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERGs) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our website to learn more about Milliman’s commitments to our people, diversity and inclusion, social impact, and sustainability.

What this position entails

IntelliScript offers an innovative suite of products that interpret and deliver electronic medical data (such as prescription histories, diagnoses, and treatment data) to help our clients make effective underwriting and risk assessments.

The Clinical Informatics Consultant is a vital part of IntelliScript’s Clinical Services Team – a team that delivers the clinical intelligence and expertise needed for industry-leading clinical interpretation solutions. Working with various members of teams across the company, you will be instrumental as we continue to innovate, design, and maintain the clinical intelligence behind our decision support software and fulfill the specific needs of each client. Our proven interpretation engines (Irix® and Curv®) are being adapted to incorporate and interpret electronic health record data in addition to our existing pharmacy and medical claims data.

In this role, the Clinical Informatics Consultant will bring professional experience and training from a variety of settings and perspectives, a passion for leveraging health-related data and performing complex analysis to solve business questions, as well as an entrepreneurial spirit.

What you’ll be doing

• Clinical condition interpretation: Translate complex clinical data elements into meaningful medical condition identification and severity insights to support our clients’ decision-making processes.
• Clinical value set creation: Develop and maintain groupings of clinical codes. These building blocks create the foundation of our clinical interpretation insights. You will leverage terminologies such as GPI, RxNorm, ICD-10, CPT, HCPCS, REV, SNOMED, and LOINC codes to facilitate our client’s risk assessments.
• Clinical terminology management: Oversee the organization, standardization, and maintenance of clinical terminologies to ensure up-to-date, consistent, and accurate results from our interpretation solutions.
• UAT and impact testing: Conduct user acceptance testing and impact analysis to validate the functionality and effectiveness of new features and enhancements in our clinical products.
• Research and development: Engage in research activities to identify emerging trends in clinical practice and our products, contributing to the development of interpretation solutions.
• Model consultation: Consult with data science team to align predictive model features with clinical data concepts and medical knowledge.
• Innovation collaboration: Participate in brainstorming and whiteboarding sessions to drive the creation of enhancements for our clinical interpretation solutions and innovative new products.
• Clinical data solutions consulting: Provide expert consulting services on clinical data solutions, guiding internal and external clients through the effective design and use of our systems.

What we need

• Current licensure in good standing as a healthcare professional
• Minimum three years of experience in clinical informatics
• Experience analyzing electronic health record and medical claims data
• Experience with EHR systems and clinical workflow analysis

What you bring to the table

• Focused on results and able to explain clinical concepts in a way that answers business questions
• Adept at ascertaining client needs, conducting an analysis, and presenting solutions
• Ability to shift communication styles for clinical, technical, or business audiences
• Strong eye toward quality and an acumen for peer review as part of the development process
• Capacity to work with and analyze medical data for extended periods of time
• Demonstrated “let’s find a way to do it” attitude—conviction that no task is too big or too small, quick to approach an issue and find the optimal solution, ready to adapt in any situation
• Detail oriented with excellent verbal and written communication skills
• Professional when interacting with clients and colleagues
• Able to work independently and thrive on a small team
• Adaptable and willing to pitch in wherever needed
• Skilled in understanding complex systems and thinking abstractly to identify patterns, connections, and opportunities
• Proficient in identifying and gathering the information needed to diagnose and solve problems
• Capable of generating, developing, and evaluating a wide range of creative ideas, concepts, and solutions
• Effective in maintaining performance when faced with uncertain, unclear, or incomplete information

Wish list

• Continued education and/or advanced degree(s)
• Advanced degree or certification in clinical informatics
• Experience in software-as-a-service industry
• Experience in clinical practice in addition to clinical informatics
• Published thought leadership articles, past speaking engagements, etc.
• Experience presenting to management-level decision-makers

Location

The expected application deadline for this job is January 30, 2025. This position is open to remote work. Applicants must be willing to travel to the Milliman office in Brookfield, WI as needed and travel nationwide for meetings, conferences, and team events (up to 10%).

The salary range is $73,000 - $177,000, depending on relevant factors, including but not limited to, education, relevant work experience, qualifications, skills, certifications, location, etc. If relevant experience is less than 5 years the range would be $73,000 - $144,000; for experience of greater than 5 years, the range would be $87,000 - $177,000. In addition, we offer a performance-based bonus plan, profit sharing, and generous benefits.

Milliman Benefits (Full time U.S. positions only)

At Milliman, we focus on creating an environment that recognizes – and meets – the personal and professional needs of the individual and their family. We offer competitive benefits which include the following based on plan eligibility:

• Medical, dental and vision coverage for employees and their dependents, including domestic partners
• A 401(k) plan with matching program, and profit-sharing contribution
• Employee Assistance Program (EAP)
• A discretionary bonus program
• Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason; full-time employees will accrue 15 days of PTO per year, and employees working less than a full-time schedule will accrue PTO at a prorated amount based on hours worked
• Commuter Program, which allows you to use pre-tax dollars to pay for your parking or public transit expenses to get to and from work. You may utilize this benefit any time throughout the year and funds will be available the first of the month following your first contribution
• Family building benefits, including adoption and fertility assistance and paid parental leave up to 12 weeks for employees who have worked for Milliman for at least 12 months and have worked at least 1,250 hours in the preceding 12-month period
• A minimum of 8 paid holidays
• Milliman covers 100% of the premiums for life insurance, AD&D, and both short-term and long-term disability coverage
• Flexible spending accounts allow employees to set aside pre-tax dollars to pay for dependent care, transportation, and applicable medical needs  

Equal Opportunity

All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.