Clinical Coordinator

About Us
Founded by the grandchildren of a dedicated Department of Energy worker, United Energy Workers Healthcare is driven by a deep commitment to supporting the energy worker community. Inspired by our founders' devotion, we offer high-quality, personalized care under the Energy Employees Occupational Illness Compensation Program Act (EEOICPA). With over 14 years of experience and a presence across 24 states, our mission is to make a meaningful difference in the lives of energy workers and their families.

The Clinical Coordinator for the Travel Nurse Program is responsible for assisting the clinical aspects of travel nurse assignments to ensure high-quality patient care, compliance with regulatory standards, and effective team support. Reporting to and assisting the Travel Nurse Program Manager, this role involves close collaboration with case managers, 24/7 clinical consultant, travel nurses, and other clinical staff across UEWH locations.

Key Responsibilities:

• Patient Intake & Scheduling
  • Assist the Travel Program Manager with new incoming 24/7 patient set up.
  • Assign travel nurses based on patient needs, location, and other specific criteria.
  • Maintain and adjust schedules as necessary to ensure consistent 24/7 patient care coverage.
  • Respond to urgent staffing changes, such as last-minute requests or coverage for sick calls.
  • Report on scheduling challenges and patient coverage status to the Travel Nurse Program Manager.
• Training & Clinical Support
  • Collaborate with the Education department to develop and coordinate a comprehensive orientation schedule for new travel nurses. This includes training on UEWH-specific protocols, documentation requirements, and EMR (Electronic Medical Records) usage
  • Work with Education to conduct clinical competency assessments that verify nurses’ proficiency in essential clinical tasks, ensuring they are well-prepared for patient care.
  • Coordinate to facilitate ongoing clinical training sessions. Emphasize documentation accuracy and compliance with DOL standards for continuous 24/7 care, with Education providing additional resources as needed.
  • Complete skills competency oversight forms to ensure proficiency in required clinical tasks.
  • Partner with Education to ensure travel nurses have access to ongoing resources, such as Relias and Lippincott, supporting continuous skill development and best practices.
  • Track and report training progress, identifying any skill gaps or areas needing improvement. Share this information with both the Program Manager and Education for appropriate follow-up and support.
• Quality Assurance & Compliance Monitoring
  • Provide feedback to travel nurses on documentation quality and compliance with UEWH protocols.
  • Coordinate with 24/7 Clinical Consultant on compliance and quality metrics
  • Participate in UEWH quality assurance and performance improvement initiatives.
  • Compile audit results and compliance findings to assist the Program Manager in program assessments.
• Travel Nurse Support
  • Serve as a clinical contact for travel nurses, providing support and addressing any clinical or logistical issues during their assignments.
  • Foster a supportive environment for travel nurses, helping to address challenges and maintain job satisfaction.
  • Relay performance updates and any retention concerns to the Program Manager.
• Patient Care Team Collaboration
  • Participate in care conferences as needed to resolve clinical issues and optimize patient care plans.
  • Communicate relevant patient care updates and collaboration outcomes to the Program Manager.
• Reporting and Managerial Assistance
  • Regularly report to the Travel Nurse Program Manager on scheduling, compliance, and clinical support activities.
  • Assist the Program Manager with program improvement initiatives, contributing insights and data to support decision-making.
  • Act as a liaison between the travel nurses and the Program Manager, ensuring clear communication and effective support.
  • Participate in Travel

Qualifications:

• Registered Nurse (RN), BSN preferred, or other clinical licensure with experience in patient care coordination.
• Previous Home health or Hospice requirement.
• Strong understanding of compliance and documentation standards for 24/7 patient care.
• Effective communication skills for collaboration with interdisciplinary teams and travel nurse support.
• Proficiency in reporting and data management to support program oversight.

This Clinical Coordinator role places primary focus on ensuring clinical quality, compliance, and support for travel nurses, emphasizing patient-centered care through consistent training, scheduling, and collaborative care management.
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