Clinical Application Analyst II

At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day.

Essential Duties:

Performs a variety of non-routine tasks required for on-going support, problem diagnosis, and problem resolution related to existing clinical information systems.

• Effectively coordinates problem resolution with users, other IS personnel, and vendors.
• Assesses problem situations with care and considers all aspects before pursuing a solution; demonstrates the ability to exercise independent judgment.
• Ensures that system changes are thoroughly tested before placing in production; monitors results before signing off on changes made.
• Establishes and maintains a good rapport with users and other personnel.
• Demonstrates good analytical ability in evaluating existing systems and developing new systems and procedures.

Serves as designated IS contact and resource for assigned user departments and develops understanding of business and information requirements.  

• Acts as liaison among user departments and IS during the design, installation, and integration of a new or modified system.
• Communicates with user departments and management to determine information needs and present potential solutions.
• Effectively facilitates communication with user departments to exchange information and ideas.
• Demonstrates an understanding of and sensitivity to the users' environment and information needs.
• Participates in project team and task force meetings as directed, completes assignments on time.
• Consistently demonstrates effective verbal communication skills; communicates ideas clearly and in a manner appropriate for the audience.

Assists user departments in user training, documentation, and development of policies and procedures related to information systems. 

• Demonstrates proficiency in the use of assigned departmental systems as well as internal communication, and presentation.
• Prepares effective training material; conducts informative training classes and one-on-one training as required.
• Develops accurate and informative presentation material as required to illustrate complex
  technical and functional concepts.
• Demonstrates good written communication skills; writes documents and reports clearly, concisely, and grammatically correct.
• Maintains current knowledge of corporate and departmental policies and procedures, applicable regulatory agencies, and information systems security policies and procedures.

Assists with the analysis, selection, design, development, and implementation of information solutions.

• Consistently follows project work plans and test plans completing tasks timely and accurately.
• Assists with the development of functional design specifications including interface specifications, conversion specifications, and database structures.
• Ensures that system user interfaces are designed to maximize efficient and error-free utilization by the user.
• Consistently notifies Management of problems or delays related to the project and provides alternative approaches.
• Effectively performs as …