Client Support Administration (CSA)

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When it comes to what you want in your career, if you can imagine it, you can do it at Parsons.  Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.

Job Description:

Parsons is looking for an amazingly talented Client Support Administrator to join our team! In this role you will get to support the US Air Force Security Forces at Al Udeid Air Base in Qatar. This position is NOT Remote it is located in Qatar.

What You'll Be Doing:

• Conduct backing up and restoring of hard drives, and perform system crash recoveries.
• Implement physical and computer security measures by assigning, modifying, and deleting passwords and privileges. Provide limited software application assistance for commonly used office automation applications sources from standard Air Force infrastructure support contracts.
• Ensure systems are kept up-to-date and compliant according to the Air Force Network Operations Center(AFNOSC). Ensure the required Technical Compliance NOTAM (TCNO)security patches are installed. Check files for corruption, perform initial system diagnostics, format drives, and determine available disk space.
• Perform all Client Support Administrator duties, as outlined in DoDD 8570.01M. This will additionally include video-teleconference suite administration, network and computer malfunction isolation and repair, computer system software/hardware configuration, and operation of unclassified and classified computer systems.
• Be designated as primary unit IT Equipment Custodian. Ensure unit program IT Equipment management compliance in accordance with AFI 23-101.
• Be designated as unit Telecommunications Protection/Emissions Security (TEMPEST) Monitor. Ensure compliance with emissions security program requirements, as outlined in DoDD 8100.02.
• Train unit personnel on the operations of secure voice communications equipment.
• Be designated as unit SharePoint administrator. Modify and maintain the unit’s SharePoint site. Alternate to the TCO (Telephone Communications Officer); duties include managing the installation and maintenance of telephone systems. Provide instruction for the operation and use of secure phones.
• Request and coordinate installation and support of communications equipment. Request network trouble tickets with the Communications Focal Point. Unit point of contact for creation and deletion of all network accounts.
• Act as unit information technology technical advisor and provide support to the Purchasing Agent when new equipment is required for force mission enhancement.
• Perform Information Assurance (IA) trainer and program manager duties.
• Ensure unit personnel understand network vulnerabilities, limitations, and weaknesses. Act as SIPRNET Account program manager; manage the process of receiving access to Secret electronic data located on secure servers.

What Required Skills You'll Bring:

• Candidates must have five (5) years of experience in computer systems administration support.
• maintain DoDD 8570 Technical Compliant IAT Level II certification.
• Proficiency in SharePoint Administration functions.
• Proficiency in DoD Network Account creation process.
• Proficiency in non-secure and secure internet protocol network and equipment operations.
• A current state and Government Driver’s License.

This position is NOT Remote it is located in Qatar.

Minimum Clearance Required to Start:

Secret

This position is part of our Federal Solutions team.

Our Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our diverse, intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what’s next to deliver the solutions our customers need now.

Salary Range: 

$83,300.00 - $145,800.00

This position will be posted for a minimum of 3 days and will continue to be posted for an average of 30 days until a qualified applicant is selected or the position has been cancelled.

Parsons is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace. Diversity is ingrained in who we are, how we do business, and is one of our company’s core values. Parsons equally employs representation at all job levels for minority, female, disabled, protected veteran and LGBTQ+.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY! Apply