Client Service Representative - USA-CA-Virtual
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.
RSM is seeking a Client Service Representative (CSR) to join our practice. We are seeking a self-motivated, professional and responsible individual to focus on support services for our clients. Duties include assisting with delivering outstanding services to our clients. Additional responsibilities could include meeting with clients and conducting projects, working directly with client personnel to complete consulting services and discuss results. A CSR is expected to assist with or prepare reports on services performed for clients, delivering reports where appropriate and discussing results with clients. A successful CSR completes client projects effectively and efficiently and maintaining a high level of proficiency and develops an understanding of client business objectives.
Basic Qualifications:
- Exceptional organization skills and attention to detail
- Advanced knowledge of Excel and commonly used accounting software
- Decision making, problem solving and analytical skills
- High level of professionalism, excellent interpersonal communication skills
- Limited travel
Preferred Qualifications:
- 1-2 years of work experience
- Ability to manage multiple projects while meeting deadlines
- Demonstrated understanding or certification in common accounting business practices including payroll, bookkeeping, financial statements, reporting and account reconciliations
At RSM, we offer a competitive benefits and compensation package for all our people. We support and inspire you …
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Regions Countries Benefits/PerksAccess to self-managed time off Accommodation for applicants with disabilities Affirmative Action and Equal Employment Opportunity employer At least 14 paid holidays Competitive benefits and compensation package Environment free of discrimination and harassment Equal Employment Opportunity employer Flexible schedule Generous time off policy Self-managed time off Total rewards program Wellbeing days
SkillsAccounting Accounting software Analytical Communication Decision making Excel Financial statements Payroll Problem-solving
Experience1-2 years
Education TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9