Client Service Manager– Marine & Transportation

Company:

Marsh

Description:

We are seeking a talented individual to join our Commercial Marine team at Marsh Specialty. This role will be based in Vancouver, B.C. This is a hybrid role that has a requirement of working at least three days a week in the office.

The qualified candidate will exhibit strong integrity and a dedication to diversity and inclusion. Additionally, they show the potential to assume greater responsibilities beyond their current role. Furthermore, they adhere to all business, ethical, legal, and compliance standards while supporting the team in renewing the current book of business.

We will count on you to:

• Assist with the collection of renewal information from clients and underwriters.
• Prepare renewal strategy documents, coverage specifications/submissions, and client presentations.
• Review and analyze quotations and comparisons.
• Coordinate work with Client Support Services (CSS) for certificates, invoicing, and allocation preparation.
• Participate in client meetings, underwriter meetings, and group presentations as needed.
• Manage billing and accounts receivable activity on assigned accounts and ensure compliance with the Renewal Action Plan.
• Prepare premium and risk allocation for billing and taxation purposes.
• Review less complex insurance contract clauses.

What you need to have: 

• 3-5 years of commercial insurance experience.
• Postsecondary education or equivalent work experience.
• A valid BC Level 1 Brokers license and willingness to work toward a Level 2 license within 1 year of hire.
• Solid understanding of basic marine, property/casualty insurance principles, and risk management concepts.

What makes you stand out?

• An inquisitive nature and great team spirit.
• Demonstrates a keen sense of urgency.
• Good critical thinking skills and a problem solver.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with applicable legislation, Marsh McLennan will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

The applicable base salary range for this role is $56,000 to $124,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, retirement programs as well as employee assistance programs.

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