Client Service Manager - Break Fix - Remote, United States

At a Glance

Are you an experienced leader with the ability to inspire your team to meet and exceed client goals? We are growing our network of strategic, organized, and driven Client Service Managers for future business needs! A representative from our BDS Talent Acquisition Team will be in contact with qualified applicants as soon as we are actively recruiting for this role.

As a Client Service Manager, you will be the direct contact for multiple brands within one of our many consumer electronics Break Fix programs for major US retailers. Main duties include client management, internal operations coordination, cross-functional coordination, field team communication, and developing your team members. You will continuously manage other team members, analyze program results, and make strategic recommendations to the client and BDS senior management. What is Break Fix? The maintenance and merchandising of interactive displays to ensure brands are optimally represented at retail.

Learn more about us and why you belong at BDS here!

Overview

WHAT WE OFFER

• $60,000-$66,000/year salary 
• Weekly pay schedule 
• Health and wellness benefits plans  
• Flexible vacation and holiday policies 
• Paid parental leave  
• 401(k) with employer matching  
• Technology allowance
• Referral bonus 
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs 
• Opportunity to work with a growing company that actively rewards and promotes its employees 

WHAT YOU'LL DO

• Act as primary client contact, build relationships with the client, provide program coordination, and implement action plans.
• Manage and deliver on ad hoc projects inclusive of planning, budgets, pacing, asset management, data system management & reporting, and AR management.
• Communicate program status, display opportunities, timelines, and requirements to the brands, account management, and team members.
• Understand the strategic direction of …