Client Insights Principal

Oak Brook, Illinois, United States; Remote, United States

Let’s be unstoppable together!

Circana is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.

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What will you be doing?

The Client Insights Principal is a high-profile role within the company and our client organization. In this position, you will create impactful insights for a large Food & Beverage Private brands manufacturer, Treehouse Foods. You will escort the client through the processes necessary to help ensure their continued success.

As a Client Insights Principal, you will lead a high-performance team in developing and using Circana’s tools to identify and address a broad spectrum of key client issues including new product launches, line extensions, trade spending, pricing, and retail execution.

The Client Insights Principal serves as a passionate advocate for the client in advancing solutions that will best build the client’s long-term business. While exceeding revenue targets is important, success is equally measured by the ability to create indispensable, long-term, solution-focused consultative partnerships.

This role would require 2-3 days on-site at the client office in Oak Brook, IL.

Job Responsibilities:

As a Client Insights Principal, you will leverage data and strong analytic capabilities to uncover impactful insights and inform business strategies and actions that drive client performance. You will escort the client through the processes necessary to ensure their continued success. You will also promote, develop, and deliver analytics-based syndicated and custom business solutions in partnership with HQ subject experts. While foundational systems are established, you will make calls as to when and how to customize solutions to fit unique client business issues and will also be charged with recommending long-term changes to methodology and approach.

At your disposal will be Circana’s unparalleled Liquid Data platform and complete access to a constantly expanding ecosystem of data, the world’s largest set of data related to household-level consumer behavior. Data includes proprietary access to point-of-sale (POS), Frequent Shoppers Program (FSP), Household Panel, Experian, Kantar Retail, and comScore among other data assets. As a Client Insights Principal, you will be a leader in developing and using Circana’s tools to identify and address a broad spectrum of key client issues including new product launches, line extensions, trade spending, pricing, and retail execution.

While activities will vary, the Client Inishgts Principal can expect to spend his/her time on industry thought leadership, business solutions definition, business development, project management, cross-functional team leadership, problem-solving, and innovation. As we gain client adoption of our business solutions, the CI Principal will work fluidly at all levels up to the practice leadership and spend more time acting as a liaison and customer advocate with the Circana Product Management, Strategic Analytics, Consumer & Shopper, Media Solutions, In-store Solutions, and Technology teams.

Leadership Responsibilities: This team leader oversees a team of four Client Insight resources and a dotted line to two Client Service members.


  • 10 + years of progressive business experience with a strong understanding of manufacturer/retailer issues having worked in one or more of the environments below:
    • Retailer (any channel)
    • Consumer Packaged Goods
    • Brokerage
  • Experience utilizing syndicated data solutions such as Circana/IRI Unify+ is required
  • Ability to develop and execute client relationship strategies and architect business proposals leveraging a cross-functional team of service line experts by integrating Circana’s services and solutions and aligning them with retailer-specific business needs
  • Demonstrated ability driving C-level engagements across the broad spectrum of CPG core issues (i.e. pricing impacts, promotion effectiveness, category management, product development, etc.)
  • Proven experience maintaining manufacturer's and retailer's perspective in mind at all times; able to think through multiple divergent paths and understand the implications on the client and Circana Group
  • A track record of creating and leveraging innovative solutions
  • General management and P&L responsibility with a track record of exponential revenue and profit growth through the achievement of short- and long-term objectives
  • Proven experience and success driving revenue growth through innovation
  • Impactful executive presence
  • Ability to translate vision articulated by stakeholders into solutions
  • Leadership - able to demonstrate leadership of direct reports or complex project teams
  • Business Insights - able to quickly assess complex client issues and identify root causality versus symptoms
  • Impact - able to convey technical content and data analytics to all audiences in compelling ways
  • Bachelor's Degree in a Related Field 

Circana Behaviors

As well as the technical skills, experience, and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day roles:

  • Stay Curious: Being hungry to learn and grow, always asking the big questions.
  • Seek Clarity: Embracing complexity to create clarity and inspire action.
  • Own the Outcome: Being accountable for decisions and taking ownership of our choices.
  • Center on the Client: Relentlessly adding value for our customers.
  • Be a Challenger: Never complacent, always striving for continuous improvement.
  • Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
  • Commit to each other: Contributing to making Circana a great place to work for everyone.


This position can be located in the following area(s): Greater Chicago area (Oak Brook, IL) and with a flexible schedule of 2-3 days on-site per week at the client’s office.

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.  An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $155,000 - $180,000.

This job is also eligible for bonus pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.

You can apply for this role through the Circana Careers website or Intranet site for internal candidates.