Clerk, Counseling Services

About Us

Stellar Virtual was founded in 2019 with one school in Texas. We serve parents of K-12 students, unhappy with their current school, or needing an at-home/flexible learning environment. Today, Stellar Virtual has grown to six schools across three states: Texas, Arizona, and Indiana. Stellar Virtual is committed to going above and beyond for our virtual families. 

Our Promise
Empowering families with the choice of a high-quality virtual school with dedicated staff focused on student outcomes and an exceptional customer experience, our program will enable students to thrive and unleash their full potential.

Our Mission

Empowering Families. Unleashing Potential. 

Our Core Values

Stellar Virtual has five core values that shape and define our organization’s culture across all programs and locations. Each establishes a shared sense of purpose and creates a cohesive environment where everyone can feel connected to the mission.

• Go the Extra Mile (Go): Customer Service is everyone’s job.

• Make Your Motion Matter (Make): Prioritize, focus, and support Stellar Virtual goals.

• Kids First, Always (Kids): Our actions, decisions, and behaviors are always grounded by those we serve, students and their families.

• Respect: Assume positive intent with our students, families, and colleagues.

• Create, Collaborate, & Communicate (the Cs): Demonstrate the skills we want our students to learn. 

We remember our values with this phrase: 
Go Make Kids Respect the Cs!

Our core values promote a culture of identity, safety, and trust. When a company consistently adheres to its values, it builds credibility with employees, customers, partners, and other stakeholders to anchor Stellar Virtual's long-term vision and strategic goals. 

Technology Aspect
Stellar Virtual does not currently provide all employees or contractors with the necessary equipment (i.e., computers, internet service, telephone, home office setup, etc.) required for employment. Depending on your position, you may be assigned a company-issued device to use throughout your tenure of employment.
Position OverviewThe Counseling Clerk plays a vital role in supporting the counseling department at Stellar Virtual. This position involves a range of administrative and clerical tasks that facilitate efficient operations, ensuring that students and families receive timely assistance and resources. The Counseling Clerk will work closely with counselors, educators, and administrators to maintain accurate records, schedule appointments, and assist in communication with students and parents.

Essential Position Functions

• One Number: 80% Promotion
• Foster positive and productive relationships with students, parents, and staff.
• Efficiently organize and complete tasks assigned, ensuring all student needs are met promptly.
• Participate in all required meetings.
• Deal sensitively and fairly with individuals from diverse cultural backgrounds, promoting inclusivity and respect within the school community.
• Deal sensitively and fairly with individuals from diverse cultural backgrounds, promoting inclusivity and respect within the school community.
• Proctor in-person state test sites as needed, maintaining test security and integrity.
• Undertake other duties as assigned, contributing to the overall success and efficiency of the school's counseling services.

Required Skills, Knowledge, and Abilities

• Demonstrate sound decision-making skills, especially in difficult or sensitive situations, ensuring the best outcomes for students.
• Utilize strong organizational skills to manage multiple tasks and responsibilities effectively.
• Exhibit clear and effective communication with students, parents, and colleagues.
• Promote a positive, caring, and inclusive climate within the virtual school environment, ensuring all students feel supported and valued.
• Experience using a student information system and/or other type of database0
• Strong written and verbal communication skills.
• Proven proficiency in Google Workspace, Google Chat, Google Meet, and Google Drive.
• Ability to pass required background and social media checks.

Education & Certification Requirements

• A minimum of a high school diploma or equivalent (GED) is required. 
• A bachelor's degree in a relevant field is strongly preferred. Significant experience and proven ability in a related position or industry will substitute for a four-year degree. 

Equal Employment (EEO) StatementAt Stellar Virtual, we embrace diversity and foster an inclusive and supportive work environment. We welcome applicants from all backgrounds and experiences. Stellar Virtual is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 
E-Verify StatementStellar Virtual participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States without sponsorship. Apply