Claims Assistant - Remote

The Claims Assistant contributes to Wawanesa's goal of delivering an exceptional and consistent claims service experience by gathering and recording information from customers for the purpose of establishing new claim reports and providing administrative support to the Claims Department.

Job Duties

• Enter new claims reported via telephone, fax, email or web/mobile into claims system
• Answer calls to the claims department
• Identify, sort and distribute Claim Department documents
• Conduct data base searches
• Ensure successful transmission of documents to vendors
• Perform clerical duties, such as filing, faxing, copying, scanning and indexing
• Provide exceptional customer service

Qualifications

• Completion of High School or equivalent
• Basic knowledge of Microsoft Office Word and Excel
• Good customer service skills
• Detail oriented with a critical degree of accuracy regarding data entry
• Good communication skills, both written and oral
• Good time management and organization skills with the ability to prioritize work in a fast paced, changing environment

Compensation: Depends on experience and varies by location. 
 

Colorado Compensation:

• The pay range for this position is $19.05- $27.07 per hour, depending on experience.
• This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek or more than 12 hours in a workday.

Nevada Compensation:

• The pay range for this position is $20.01 - $27.07 per hour, depending on experience.
• This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek.

Washington Compensation:

• The pay range for this position is $19.05 - $25.78 per hour, depending on experience.
• This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek.

Remarkable benefits:

•   Health coverage for medical, dental, vision

•   401(K), Roth 401 (k) saving plan with company match

•   Remote work opportunities

•  Tuition assistance

•   Employee appreciation and recognition

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Wawanesa Insurance is a direct-to-consumer insurance company that provides auto and property insurance products in California and Oregon.  We are committed to being there for our members when they need us most and supporting our communities.  We’ve been serving our members since 1975 and have been recognized for our award-winning customer service.

We are proud to be an affiliate of the Auto Club of Southern California (AAA), Wawanesa and AAA have shared values of service to our members, competitive pricing, and supporting our communities. We have an abundance of opportunities to learn, grow, and advance throughout our thriving organization.

We are proud to offer employees the flexibility to work from home (remote).  You may work in any state where Wawanesa currently operates in the U.S. or a state the company has the ability to run payroll.  Please check with the Recruiter to determine if your remote work location is allowed.

Wawanesa Insurance is an Equal Opportunity Employer.

Wawanesa Insurance will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.