CIAM Product Management Sr Manager - Identity & Access Management (Transmit)

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Product Management Sr Manager within PNC’s Technology organization, you may be based in a remote location. This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.

**PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position**

The Team and Organization

In this role you will be part of the Digital Identity Product and Strategy Team, which sits within PNC's Enterprise Technology & Security organization and is part of the PNC Enterprise Identity function.

The Digital Identity Team is focused on creating enterprise Authentication and Identity Management capabilities that provide best in class authentication journeys for customers of PNC and the PNC workforce. The team is responsible for providing innovative products and capabilities in the areas of strong authentication, identity proofing, identity risk and decision management, single sign on, and federation to name a few. The team interacts and partners with line of business stakeholders, security partners and other functions to plan and coordinate capabilities and roadmaps.


Responsibilities Include:

- Provide an overall vision and strategy for how retail transmit product team should function.
- Drive automation and self-service enablement functions to simplify the onboarding and increase usage of the platform.
- Evaluate current bank user authentication capabilities, make recommendations for enterprise platform components and lead the cross functional team that will build the widgets.
- Partner with technology development and solution design architecture SMEs to assess our current capabilities, business architecture and go-forward strategic architecture for user authentication.
- Manage a product owners and other team members who will partner with capability managers, delivery managers, architects, designers, scrum masters, business lines and other product managers to evangelize the best solutions and facilitate execution across the enterprise.
- Identifying business outcomes and OKR’s for user authentication; the capability priorities that support them; secure funding, manage the backlog and build the reporting and analytics to measure success
- Work collaboratively across businesses / functional areas to define, sequence, and execute the enterprise roadmap for new identity management features and vendor relationships.
- Support the development of strategy and initiatives involving federated, centralized and decentralized authentication opportunities.

Preferred Qualifications

- CIAM concept knowledge
- Experience supporting migration for identity providers, preferably Transmit
- Strong product management, design, and development skills
- Ability to lead and develop a team of digital professionals, excellent management, leadership, and interpersonal skills
- Strong change management skills focus on leading transformational change with history as a highly influential and collaborative leader.
- Excellent strategic communication skills and strong executive presence that creates alignment
- Experience developing multi-year, enterprise strategy for identity management and fraud / risk management capabilities; manage associated socialization, collaboration, and influence in setting broad strategic direction across all channels and LOBs
- Well-developed verbal and written communication skills

This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.

Job Description

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Competencies

Collaborating, Competitive Environment, Design Thinking, Emerging Technologies, Innovation, Managing Multiple Priorities, Problem Solving, Product Development Strategy, Solutions Development

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $80,000.00 – $202,150.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 10/22/2024, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.

*For more information, please click on the following links:

Time Away from Work

PNC Full-Time Benefits Summary

PNC Part-Time Benefits Summary

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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