Chargeback Analyst, HAP Tech
United States
HAP Tech, a subgroup of BRG’s Healthcare Analytics practice (HAP), is one of the firm’s largest and fastest growing teams. This innovative group is currently looking for talented and dynamic professionals to join us as we continue to grow! HAP Tech supports and advises pharmaceutical manufacturers on how to navigate the challenges and complexities of the 340B program as well as other areas of the healthcare ecosystem. Our team is the established market leader in data and technology solutions for 340B-related issues and we support an impressive client base which includes the largest pharmaceutical manufacturers in the US as well as early-stage biotech companies. Beyond our syndicated solutions, we also integrate and synthesize data to deliver unparalleled analytics and insights into various aspects of the 340B program and the pharmaceutical supply chain. The Chargeback Analyst is a key member of our FinOps team and will play a critical role in overseeing and optimizing the chargeback adjudication process. The ideal candidate will bring in-depth knowledge of pharmaceutical 340B industry, a meticulous approach to data analysis, and strong communication skills to collaborate with internal teams and external partners. Responsibilities:
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- Complete the bank account registration process daily for all new accounts. Work with Customer Support to resolve issues.
- Facilitate bank account updates and assist the Cash Account with the bank account hold process.
- Reconcile chargeback credit totals in Beacon and SAP daily for each manufacturer.
- Collaborate with internal teams, manufacturers, and covered entities to resolve chargeback rejections and variances in alignment with contractual agreements.
- Communicate daily payment amounts to the cash accountant and support payment reconciliations.
- Create daily SAP chargeback payments for each manufacturer based on the agreed process and timelines.
- Maintain target performance goals related to chargeback payments to drive a quality customer experience and reduce risk of financial leakage.
- Perform periodic reconciliations of Beacon and SAP master data to ensure the accuracy and eligibility of customer identifiers (i.e., 340B).
- Ensure all SOC 1 controls are performed and documented appropriately. Support all SOC 1 audits and SOC 2 audits as needed.
- Support the periodic review of SOC 1 controls and help create controls for new processes and process changes.
- Support the Development and Implementation teams with EDI transaction monitoring.
- Bachelor’s degree in business, finance, or related field.
- 2-3 years’ related business experience is required.
- Experience in contracting, chargeback adjudication within the pharmaceutical industry, medical distribution, and/or healthcare is preferred.
- Leadership, analytical and organization skills.
- Knowledge of SAP, SAP 4HANA, or other Accounts Receivable systems preferred.
- Proficiency in Microsoft Office Applications is required.
- Advanced proficiency with MS Excel is required.
- Strong technical writing skills and process management experience.
- Detail-oriented with a proactive approach to error prevention and correction.
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Job Profile
Regions
Countries
Must have legal right to work in the US No sponsorship provided
Tasks- Collaborate with teams
- Communicate payment amounts
- Create chargeback payments
- Maintain performance goals
- Oversee chargeback process
- Perform reconciliations
- Reconcile chargeback totals
- Resolve issues
- Support audits
Chargeback adjudication Communication Data analysis Excel Finance Healthcare Analytics Microsoft Office MS Excel Pharmaceutical Industry Process Management SAP SAP 4HANA Technical Writing
Experience2-3 years
EducationBachelor's degree Business Finance MS Related Field
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9
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