Channel Partner Manager

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Profile Summary:

The Channel Partner Manager is responsible for driving growth through distributors. The channel partner manager will work closely with our partner business teams to develop and execute go-to-market activities by leveraging cross functional teams across both organizations. This role requires the candidate to easily converse in sales and technical conversations, create and execute partner enablement initiatives across Benefitfocus and partner organizations, and have a solid technical skills foundation. This is a remote position managing a $2Mil book of business. Regional travel required.

The Contributions You Will Make:

• Build and foster critical relationship with channel partner contacts.

• Manage work streams to ensure support and service readiness for new partner launches.

• Communicate and facilitate understanding of scope of support and partner expectations.

• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations.

• Participate in the execution of the agreed upon GTM commitments with partners.

• Ensure consistent delivery of high quality service & support solutions.

• Ensure consistent timely resolution of partner issues.

• Ensure consistent professional conduct.

• Establish cadence to review partner performance, develop action plans and identify emerging issues.

• Assess channel footprint to ensure optimal service coverage.

• Monitor program compliance …