Change Management Specialist/Infographics Designer

Change Management Specialist/Infographics Designer

OCT Consulting, LLC is an SBA-certified, 8(a) small business management and technology consulting firm that provides support to Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology.

Responsibilities and Duties

OCT currently has a contract opening for a freelance Change Management Specialist/Infographics Designer. The successful candidate shall support change management for a federal IT modernization program, including effectively communicating the overall vision for the modernization effort to internal and external stakeholders as well as assisting with policy creation and revision/updates across the given federal agency.

Your responsibilities will include:

• Provide Requirements Gathering, including but not limited to:
• Collaborate with stakeholders to understand the objectives and key messages of the modernization projects and understand the objectives and scope of the client’s IT vision and enterprise architecture.
• Gather relevant data and information to be represented in the infographics.
• Gather relevant information from other resources, such as project plans, technical specifications, and system documentation.
• Identify the target audience and their preferences for visual communication.

• Provide Concept Development, including but not limited to:
• Brainstorm and generate a creative concept of operations (ConOps) to visually represent complex concepts and processes.
• Refine and finalize the concept based on stakeholder input.
• Sketch preliminary ideas and present them to stakeholders for feedback and approval.

• Provide Storytelling and Messaging, including but not limited to:
• Craft a compelling narrative structure that communicates the modernization journey.
• Determine the sequence and flow of information within the graphic materials.
• Ensure the messaging is clear, concise, and aligned with the project objectives.

• Provide Content Creation, including but not limited to:
• Write clear, concise, and user-friendly documentation for the agency.
• Document technical processes, procedures, and workflows in a step-by-step manner.
• Work with technical experts to translate complex technical concepts into easily understandable language.
• Include relevant screenshots, diagrams, and examples to enhance comprehension.

• Provide Branding and Style Guidelines, including but not limited to:
• Ensure that the infographics align with the organization's branding guidelines and visual identity.
• Maintain consistency in terms of colors, fonts, and overall style throughout the infographics.
• Iterate on the designs based on stakeholder input until the final version is …