Change and Release Manager

The salary for this role is £45,000 – £50,000.

Are you an IT professional experienced in change and release management and looking for a new challenge?

Do you have experience managing complex software changes and releases in Azure cloud environments?       

Can you collaborate with multiple cross-functional teams to ensure tech changes are adopted?                   

Would you like the opportunity to support the running of crucial platforms that help the government keep livestock safe and healthy?

If so, we’d love to hear from you!

At Livestock Information Ltd, our mission is to be an outstanding service provider of livestock data, empowering government, industry, and farmers to effectively manage disease and infection control, whilst enhancing productivity and innovation in agriculture. To achieve this, we need great people, who share in our values.

As a Change and Release Manager at LI, your focus will be to herd the planning, coordination, and execution of changes across the diverse pastures of our Azure-based terrain, while supporting the Transition Lead in their delivery from design into Live.

The successful candidate will have hands-on experience tending to change in an ITIL or ISO 20000 environment as you will ensure all changes meet compliance with industry standards and the finest practices.

Get ready for a day where you're not just overseeing changes; you're driving a route for smooth transitions, ensuring our tech livestock is always on the right track!

Responsibilities

Your responsibilities will include

• Analysing and assessing the impact of proposed changes, utilising agreed processes and best practices.
• Collaborating with change owners to ensure all impacts of changes are fully understood, maintaining the stability and reliability of service offerings.
• Identifying and managing risks, issues, and the practicalities of normal, standard, and emergency changes in a dynamic, fast-paced environment.
• Building and maintaining a roadmap and calendar of upcoming changes to enhance planning and coordination, mitigating potential risks before they arise.
• Managing and chairing the Change Advisory Board, ensuring changes are reviewed and approved in line with the established change policy.
• Work closely with change approvers to obtain timely approvals, addressing any queries and clarifications to facilitate the approval process.
• Overseeing the end-to-end change management process, from initiation through to successful completion, ensuring compliance with all change policies and procedures.
• Facilitating and documenting post-implementation reviews (PIRs) to ensure lessons learned are captured and applied to future changes.
• Providing cover for Release Management during periods of high demand and holiday cover, ensuring continuity and support
• Managing all communications related to the change management process, ensuring both internal and external stakeholders are kept informed and engaged.
• Providing guidance on change management policy and processes, offering support and advice to stakeholders to foster a collaborative environment.
• Developing and tracking key performance indicators (KPIs) to measure the effectiveness and success rate of change management activities.
• Providing regular reports to stakeholders, highlighting change volumes, success rates, unauthorised changes, and areas that require improvement.
• Evaluating and enhancing change management practices regularly to optimise efficiency and effectiveness.
• Ensuring alignment with industry best practices, identifying opportunities to implement process automation and streamline change procedures.
• ·Implementing automation to improve the change process.
• Delivering training sessions and awareness programmes to ensure all teams are aligned with the change management process and understand their responsibilities.
• Promoting a shared commitment to successful change management by fostering an understanding of policies, procedures, and the wider organisational impact of change.

Requirements

We are looking for someone with the following

• Proven experience as a Change Manager and Release Manager
• In-depth knowledge of ITIL V4
• Ability to work in a fast-paced, dynamic environment.
• An understanding of Azure platform services and tools, with experience managing changes in cloud environments
• Excellent communication and collaboration skills
• Ability to analyse complex information, evaluate impact, and make informed recommendations.
• Excellent organisational skills to manage multiple priorities, maintain accurate documentation, and ensure timely execution of tasks.

Benefits

As an LI employee, you will be entitled to our company benefits which include

• A fully remote and flexible working set up
• 33 days annual leave, inclusive of Bank Holidays
• 4 x annual salary Life Assurance
• Market leading pension scheme through Legal & General
• Enhanced Family Friendly Policies
• Excellent learning, training, and career development opportunities
• 24/7 access to our Employee Assistance Programme
• A diverse and inclusive culture where everyone is respected and valued

Application and Interview Process

To apply for this role, you will need to submit a CV and answer some pre-screening questions.

The interview and assessment process for this role will involve a telephone interview with our Talent Team, followed by a first stage and a final stage interview. Interviews will be conducted either remotely via MS Teams or face to face.

If we need to make a reasonable adjustment so that you can complete your application, please contact us as soon as possible by emailing talent@livestockinformation.org.uk before the closing date to discuss your needs.

Values

We approach our work with TACT; we are Transparent, Accountable, Committed and we work as a Team.

We are transparent together, embracing honesty and building trust. We are accountable to the industry and strive for the best possible solutions for the communities we serve. We drive change with passion, commitment and enthusiasm to deliver a great service to the livestock industry. We work kindly and cohesively which allows us to support each other in our personal and strategic goals.

Diversity statement

At Livestock Information, we value diversity and believe that every individual brings different strengths. We understand that not everyone may possess every single skill outlined in this job description, but if you believe you have a solid skill set that enables you to excel in this position then we really encourage you to apply.

Further information

If you feel your application has not been treated in a fair and open manner or if you are dis-satisfied with any of your interactions during the recruitment process and you wish to make a complaint, you should contact our Talent team via email: talent@livestockinformation.org.uk

Disclaimer 

Livestock Information Ltd. cannot sponsor work visas at this time.

Livestock Information Ltd. Does not discriminate based on race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

 Livestock Information Ltd. Does not accept unsolicited CVs from any source other than directly from a candidate. Any unsolicited CV’s not originating directly from a candidate and sent to Livestock Information Ltd or any Livestock Information Ltd employees, including unsolicited CVs sent to a Livestock Information Ltd mailing address or email address, are rejected. Livestock Information Ltd will NOT pay a fee for any placement resulting from the receipt of an unsolicited CV. Livestock Information Ltd considers any candidate for whom the recruiter has submitted an unsolicited CV referred by the company free of any fees.