Certifications Program Manager

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

We are seeking a highly skilled Curriculum Manager to join our Customer Education team. The ideal candidate will be passionate about leading teams to empower users through education, possess a strong background in curriculum development, and have experience with customer and partner education for enterprise SaaS. As the Curriculum Manager, you will play a pivotal role in defining the curriculum roadmap, and managing the team to create and deliver educational programs tailored to our diverse user base.

About the role 

• Location: Remote-first (United States) 
• Full-time
• Exempt status
• The cash compensation for this role is tailored to align with the cost of labor in different U.S. geographic markets. The base pay for this role ranges from $88,400 in our lowest geographic market up to $121,600 in our highest geographic market. These figures are in $USD and apply to candidates in the United States. The specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
• Reporting to the Sr. Director, Education

As a Certification Manager for Customer and Partner Certifications, you will play a pivotal role in ensuring that our customers and partners meet the necessary standards and qualifications required to effectively engage with our products and services. You will be responsible for overseeing the certification development process, managing the certification program, and providing support to customers and partners throughout their certification journey.

As a Certifications Program Manager, you’ll: 

• Develop and implement strategies for customer and partner certification programs.
• Oversee the entire certification process, from the initial job task analysis to blueprint, item writing, analysis, and exam publishing and delivery. 
• Establish certification requirements, guidelines, and procedures in alignment with organizational objectives, as well as ensuring certifications are valid and legally defensible. Work closely with stakeholders, subject-matter experts, curriculum designers, and instructors to ensure alignment with job roles and certification requirements.
• Develop and implement robust processes to accurately measure certification content quality, using industry standard …