Catastrophic Claims Supervisor

We’re excited you’re considering joining a great place to work! 

Texas Mutual is deeply committed to creating and maintaining an environment of mutual respect and is proud to be an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to age, race, color, national origin, religion, sex, gender identity, sexual orientation, genetic information, veteran status, or any other basis protected by local, state, or federal law.

About this Position

At Texas Mutual, we are proud to create a stronger, safer Texas. That means helping injured workers return to a productive life, empowering businesses to excel, and giving back to our communities. Our Catastrophic Claims team contributes to our mission by managing complex and severe injury claims, coordinating medical care, long-term recovery plans, and benefits to ensure our injured workers receive the support they need during a critical time.

Do you want to lead and empower a high-performing team while making a real impact? As a Supervisor of Catastrophic Claims, you will oversee complex, high-value injury claims while fostering a culture of trust, accountability, and growth. You are responsible to coach and develop your team, ensuring they have the support and confidence to navigate challenging cases with care and expertise. If you're ready to lead with purpose and make a real difference, we want to hear from you!

Responsibilities & Qualifications

In this role, you will:

• Supervise and lead a high-value claims team, providing guidance and support in handling complex catastrophic injury cases with a desired outcome in accordance with the Texas Workers’ Compensation Act, rules of the DWC, and internal procedures.

• Recruit, retain, coach, and mentor employees within your team.

• Communicate performance expectations and provide timely, ongoing feedback.

• Foster an environment of mutual trust and accountability.  

• Contribute to the development and implementation of division goals and objectives, policies, standards, procedures and budgets.

• Collaborate with employees on individualized development plans to equip staff with resources that empowers learning and growth.

It is required that you have:

• A Bachelor's degree or equivalent education, training, or experience.

• Related experience in the range of four to six years (Texas preferred) or equivalent education, training, or experience.

• A Texas workers' compensation or all lines adjuster's license.

Preferred Qualifications:

• Two years of prior supervisory experience.

Texas Mutual Pay Transparency

The base pay range is based on the market evaluation of the job and may include pay for multiple levels. Individual base pay within the range is determined by a variety of factors, including experience, performance, education, and demonstration of skills and competencies required for each role. Your recruiter can discuss the full value of our total compensation package with you, including our generous bonus plans and flex-hybrid work model.

Base Pay Range: $109,984.90 - $135,863.70 Per Year

Flex-Hybrid Work Environment:

Texas Mutual’s flex-hybrid schedule allows you to bring your best self to work by working remotely and collaborating in the office based on business needs. All Texas Mutual employees are required to have Texas residency and travel to their designated office as needed.

Our Benefits:

• Annual performance bonus and merit-based pay increase

• Lifestyle Savings Account ($1,000 per year)

• Automatic 4% employer contribution to retirement plan

• 401k plan with 100% employer match up to 6%

• Student loan repayment matching in 401k plan

• Three weeks’ time off for vacation

• Nine paid holidays and two personal days each year

• Day one health, Rx, vision and dental insurance

• Life and disability insurance

• Flexible spending account

• Pet insurance and pet Rx discounts

• Free on-site gym, fitness classes, and health and wellness resources

• Free identity theft protection

• Free student loan repayment and refinancing consultation

• Professional development and tuition reimbursement

• Employee referral bonus

• Free onsite snacks

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