Casual - Technician, Test Center (FY 24-25)

Job Summary: This position is a member of the testing unit of the College Learning Commons. The incumbent conducts testing services, activities, and schedules at assigned location(s), promotes testing schedules, maintains accurate and current usage data and reports, and ensures compliance with testing regulations, practices, and procedures. 

Minimum Qualifications:

Associate's Degree and 2 years experience. *Or a combination of experience and education sufficient to successfully perform the essential duties of the job. Such as those listed above.

Licensing Requirements: Please note that this position is required to comply with PA Act 15. You will need to present completed clearances and training certificates at the time of hire. Please visit https://www.hacc.edu/HumanResources/NewHire/index.cfm (and scroll to PA Act 15 Clearances) for more information.

The Equipment You'll Need:

It is HACC’s expectation that candidates selected for this role will provide their own technology equipment while working remotely.

Your own computer (Windows, Linux, or Macintosh desktop or laptop) with current web browser installed (Firefox, Edge, Safari, Chrome) https://www.whatismybrowser.com/guides/the-latest-version/
Access to broadband internet connection at all times during employment (DSL, 4G/LTE, FIOS, Satellite, or Cable/Xfinity/Comcast https://www.speedtest.net/
Equipment/technology which enables you to communicate synchronously during meetings and other events, such as USB Headset, speaker and microphone, captioning services, adaptive technology, assistive devices, etc.
If you are not able to meet the equipment requirements listed above and are selected for the role, you can request a special accommodation. Our ability to grant your request will be based on documented need and inventory availability.

Hiring Range: $16.98

Preferred Qualifications: TBD

Job Specific Task List:

• Conducts various testing services, primarily proctoring of exams, record keeping, and maintaining a secure testing environment. - (Essential)
• Exhibits exemplary communication skills, customer service, and professionalism; responds to student inquiries, recommends effective solutions, and refers students to appropriate college resources; promotes testing programs and schedules; provides routine direction, information, and advisement in regards to testing policies, procedures, and outcomes. - (Essential)
• Administers tests in compliance with testing practices, protocols, and regulations; communicates with internal and external technical support to investigate and address technical issues at the local site(s). - (Essential)
• Collaborates with Learning Commons personnel to deliver services in an efficient and effective manner and to support accessible testing options; establishes and maintains effective working relationships; utilizes appropriate communication methods; communicates via available technology (phone, email, virtual meeting) or in person; organizes complex information …