Case Management - Care Coordinator - REMOTE! M-F 8-5 MT
Phoenix, AZ, US
Description
Now hiring for Care Coordinator!Our Care Coordinators work closely with our Case Managers for reporting, care coordination phone calls, and other administrative duties. This is a fast-paced and exciting role! You'll be interacting with Case Managers, Adjusters, Employers, Physicians, and other medical professionals!
Position Specifics: Non-Exempt, Full-time, Standard eight (8) hour workday, Monday-Friday, 8-5 Mountain Time - Remote
Here's a snapshot of what you'll be doing:
- Triaging telephone calls to direct the caller for clinical consultation and for case managers.
- Entering new claims data into our claims management system, as well as scanning, uploading, indexing files.
- Updating information for service providers, adjusters, and attorneys.
- Supporting clinical staff by appointment scheduling, diagnostic test scheduling, requesting medical records, scheduling delivery of approved DME, and facilitating claims adjudication.
Pay and Perks:
- $18-20/hr depending on experience, education and location
- Medical, Dental, Vision Insurance
- 401K, PTO and Paid Holidays
- Equipment is provided for this role
- Monthly internet stipend
Our culture is based on honesty, integrity, and collaboration. We provide excellent training and a supportive team environment. We are a woman and minority owned company, always striving for excellence.
Requirements
- AS/AA degree or two (2) years of college preferred
- Experience in a medical office environment
- Knowledge of medical terminology
- High comfort level with computers and computer programs (i.e. MS Word, MS Excel, Email, and Internet)
- Customer service experience in fast paced environment preferred
- Strong written and oral communication skills
Job Profile
401(k) Dental Insurance Equipment provided Medical Insurance Monthly internet stipend Paid holidays PTO Vision Insurance
Tasks- Appointment scheduling
- Data entry
- Supporting clinical staff
- Triaging calls
- Updating information
Administrative Duties Care Coordination Case Management Communication Customer service Indexing Medical terminology MS Excel MS Word Scanning Uploading
Experience2 years
Education TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9