Cardiology Customer Project Manager - West and Midwest US
United States of America - Remote Based
Job Title
Cardiology Customer Project Manager - West and Midwest USJob Description
Project Managers lead and direct teams accountable for achieving project objectives, effective integration of new systems and technologies, meeting time and budget requirements, directing all project resources in accordance with guidelines, in order to realize the desired business goals for the project(s) while driving strong customer satisfaction.
Your role:
- Formulates the project plan, in accordance with the goals and timing, as defined by contract; specifies the staffing of the project, resources required, anticipated costs, risk assessment and quality standards to be used;
- Manages the overall customer satisfaction by balancing scope, pricing, and scheduling decisions with what was purchased and forecasted;
- Controls the project budget and project progress, evaluates all project initiatives as to feasibility, takes corrective actions when necessary and generates adequate reporting;Â
- Leads the project, within the project budget in terms of quality, customer satisfaction, time, information and organization, monitoring progress and managing external resources;Â
- Ensures appropriate communication between implementation team members to ensure success, efficiency and risk mitigation;
- Directs project team members and gives them operational guidance;
- Creates and executes explicit action plans that satisfies both customer and business goals;
- Works collaboratively with implementation teams;
- Reports on employeesâ performance to the hierarchical superior of the employees for the purpose of appraisal and may make proposals for training.
You're the right fit if:
- Bachelorâs Degree in Computer Science, Information Systems, other related field, or equivalent combination of academic and work experience;
- Minimum 5 years of experience in healthcare information technology or equivalent combination of related experience and education - experience in radiology or cardiology informatics, or similar domain preferred
- Strong analytical capacity with excellent troubleshooting skills
- Strong knowledge of the following: Hardware solutions, Virtual computing environments, Networking solutionsÂ
- Basic knowledge of the following: DICOM and HL7 and Clinical workflows and experience in customer service delivery with a focus on project managementÂ
- The applicable PMI certification per role/level is required for all Employees hired/re-hired into the CPM/CDM role (including internal transfers from a non-CPM/CDM role). PMI certification obtainment is required within a specific time of an employeeâs start date in the CPM/CDM role. This time period is defined by the role/level and will be documented in the employment offer.
- US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
- Company relocation âŚ
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RestrictionsNo Visa Sponsorship US work authorization
Benefits/Perks401k up to 7% match Annual Incentive Bonus Commitment to diversity Company relocation benefits will not be provided Diversity and Inclusion Education reimbursement Employee benefits Generous PTO Health technology company HSA HSA with company contribution PTO Sales commission Stock Purchase Plan Training
Tasks- Customer satisfaction
- Customer Service
- Ensure customer satisfaction
- Lead project teams
- Manage project budgets
- Report on performance
- Training
- Troubleshooting
Analytical Cardiology Clinical Clinical Workflows Communication Computer Computer Science Customer Satisfaction Customer service DICOM Healthcare Healthcare IT HL7 Implementation Informatics Information systems Integration Networking Organization Project Management Quality Standards Radiology Risk Assessment Sales Scheduling Service Service Delivery Teams Technology Training Troubleshooting
Experience5 years
EducationBachelor's degree Business Clinical Computer Science Equivalent Equivalent combination Information Systems Information Technology Project Management Related Field Sales
Certifications