Campus Ambassador Supervisor

About The Princeton Review: The Princeton Review/Tutor.com is a leading tutoring, test prep, and college admission services company. Every year, it helps millions of college- and graduate school–bound students achieve their education and career goals through online and in-person courses delivered by a network of more than 4,000 teachers and tutors, online resources, and its more than 150 print and digital books published by Penguin Random House. The company’s Tutor.com brand is one of the largest online tutoring services in the U.S. It comprises a community of thousands of tutors who have delivered more than 22 million one-to-one tutoring sessions. The Princeton Review is headquartered in New York, NY. Follow the company on LinkedIn, YouTube and Instagram.

Summary of Position: As a Campus Ambassador Supervisor at The Princeton Review, you will play a pivotal role in building and maintaining a strong brand presence on university and college campuses nationwide. You will be responsible for recruiting, training, and managing a team of campus ambassadors who will serve as enthusiastic and knowledgeable representatives of The Princeton Review. This role requires a dynamic individual with excellent communication and leadership skills, as well as a passion for education and student engagement.                                    

Major Responsibilities:

• Management:
• Supervise and support campus ambassadors in their day-to-day activities, providing guidance and assistance as needed.
• In coordination with manager, set clear performance expectations and key performance indicators (KPIs) for ambassadors.
• Work with manager to conduct regular check-ins and performance reviews to assess individual, team progress, and to relay important updates, goals, and expectations.
• Recruitment and Training:
• Assist with implementing strategies for recruiting campus ambassadors from diverse backgrounds.
• Collaborate with university contacts, student organizations, and academic departments to identify potential ambassadors.
• Conduct interviews and select candidates based on their communication skills, enthusiasm, and alignment with The Princeton Review's values.
• Provide ongoing training sessions to keep ambassadors updated on the latest offerings and industry trends.

1. Program Coordination and Event Planning:

• Plan and coordinate on-campus events, product launches, promotions campaigns, and activities to increase brand visibility.
• Collaborate with campus groups, organizations, and student leaders to maximize outreach.

1. Communication:

• Establish and maintain open lines of communication with ambassadors, fostering a positive and collaborative working environment.
• Collaborate with the partnership teams to coordinate campus events, promotions, and marketing campaigns.

1. Brand Advocacy:

• Empower campus ambassadors to effectively represent The Princeton Review at various on campus events, orientations, academic fairs, and to create and share content promoting the brand on social media and other platforms.
• Monitor and analyze the impact of campus ambassador activities on brand perception while ensuring consistency with The Princeton Review’s values and messaging.

1. Feedback and Reporting:

• Gather feedback from campus ambassadors and students to continually improve the program.
• Compile regular reports on ambassador activities, feedback, and performance metrics.
• Analyze data to identify trends and areas for improvement, implementing strategies to enhance ambassador effectiveness.

1. Activity Tracking:

• Ensure team is tracking activity in a complete and timely manner using internal systems.

1. Adaptable Responsibilities:

• Undertake other duties as assigned, showcasing flexibility and readiness to contribute to the overall success of the team.

Education, Background, Experience & Qualifications:

• Bachelor's Degree
• At least three years of professional experience in sales, client/customer relationship building management, partnership development, and/or event promotion in the test preparation, admissions, or education space required.
• Experience managing successful teams and motivating employees to succeed.
• Enthusiastic, confident, and optimistic demeanor with an ability to thrive in a fast-paced environment.
• Dynamic speaker with the ability to present to large groups of students and faculty members, both in-person and virtually.
• Strong communication, negotiation, and relationship-building skills.
• A driven self-starter with a desire to meet and exceed goals.  
• Ability to manage your own time and work remotely while effectively managing a geographically dispersed team.
• An ethic of personal responsibility; holding yourself accountable on behalf of your team.
• Excellent management, leadership and interpersonal skills
• The ability to travel throughout the area and work remotely via platforms such as Microsoft Teams.
• Proficiency in Microsoft Office and other relevant software.
• In-depth knowledge of area geography and target schools a plus.

Salary: $44,144 - $58,384 per year, based on a 40-hour work week.

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

The Company also provides eligible employees with a variety of benefit programs, generally including health, dental, and vision insurance, flexible spending accounts, health savings accounts, 401k plan with company match, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

Please note that the above-referenced position can be performed anywhere in the United States except in the following states: Arkansas, Hawaii, Idaho, Mississippi, North Dakota, Rhode Island, South Dakota and Wyoming.

The Princeton Review is an equal employment opportunity employer. The Princeton Review’s policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, marital status, disability, military status, genetic information, or any other basis protected by applicable law. The Princeton Review also prohibits harassment of applicants or employees based on any of these protected categories. It is also The Princeton Review’s policy to comply with all applicable laws respecting consideration of unemployment status in making hiring decisions.

The Princeton Review is a drug free workplace.

This application window is anticipated to close in 30 days

Pursuant to, and consistent with, any applicable state or local laws, such as the Los Angeles Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance for Employers, New York City Fair Chance Act, Philadelphia’s Fair Chance Hiring Law, and San Francisco Fair Chance Ordinance, [The Princeton Review or Tutor.com as appropriate] will consider for employment qualified applicants with arrest and conviction records.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.