Business Systems Specialist - Remote

ExtraHop is on a mission to protect and propagate trust by revealing the cybertruth: the truth about the attackers already inside an organization’s network, the truth about what they’re doing, and how to stop them at top speed. We partner with every customer, every day, to reveal it. Are you ready to join us?

ExtraHop is on a mission to protect and propagate trust by revealing the cybertruth: the truth about the attackers already inside an organization’s network, the truth about what they’re doing, and how to stop them at top speed. We partner with every customer, every day, to reveal it. Are you ready to join us?

ExtraHop is seeking a highly motivated individual who is passionate about Business Applications to join our  team. As Business Systems Specialist, you will lead end-to-end oversight and tactical execution of implementing and maintaining GTM business applications. You will play a crucial role in the success of supporting our business units bringing in and administering new and existing technologies. 

Responsibilities:

• Assess business process requirements by analyzing the structure and flow of the work to identify possible application solutions. 
• Manage the installation and testing of new business applications. 
• Assure that business applications and modules are kept current. 
• Manage existing application upgrades and new application implementations, including leading cross departmental teams during the upgrade/implementation process. 
• For new applications that are introduced to the organization: create, develop, and oversee protocols and procedures for usage. 
• Maintain an application documentation library. 
• Provide technical support related to application software systems and troubleshoot issues as they arise. 
• Create and maintain processes and protocols for application acquisition. 

Qualifications:

• 5+ years of  hands-on experience within an evolving  GTM tech 
• 5+ years of …