Business Systems Manager

At Vanta, our mission is to secure the internet and protect consumer data. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. 

As a Business Systems Manager at Vanta, you will lead and coach a team of Business Systems Administrators while guiding the team to implement technical solutions to keep internal systems efficient and support GTM and Finance goals. 

The mission of the Business Systems team is to deliver scalable, integrated solutions that empower the GTM and Finance teams to achieve their goals, maximize revenue, and enhance operational efficiency. By streamlining processes and enhancing data accuracy, the team supports informed decision-making and operational excellence.

As the Business Systems Manager, you will play a key role in ensuring the successful management of important department projects by providing strong leadership, coaching the team to success, and creating an environment where your team members can thrive and perform at their best.

What you’ll do as a Business Systems Manager at Vanta:

• Team leadership and development: Lead, coach, and develop a team of Business Systems Administrators, ensuring each team member has clear goals and the resources they need to be successful. Provide ongoing feedback and career development, and coach the team in best practices for proper systems architecture.

• Manage department projects: Oversee operational and directional aspects of key departmental processes, ensuring projects are completed effectively and align with team goals. Ensure projects are running smoothly, including new tool implementations.

• Assist with technical solutions: Provide support and guidance in solving technical issues, leveraging your experience to assist the team in developing scalable, quality solutions.

• Establish and improve procedures: Create and implement procedures that improve departmental efficiency and impact. Ensure these procedures align with Vanta's broader objectives and support proper systems architecture.

• Drive prioritization and productivity: Work closely with the Business Analyst and Product Manager to balance work between team members, and prioritize initiatives to ensure goals are met within time and quality standards.

• Internal case queue management: Work with the Business Systems Specialist to ensure that the internal Business Systems case queue is set up to provide the best support and effectively track resolutions.

• Foster collaboration and effective communication: Work closely with stakeholders, promoting collaboration and ensuring that technical solutions and improvements meet operational needs. Effectively communicate goals and changes, ensuring alignment across the organization.

How to be successful in this role:

• Management experience: 2+ years of experience in managing a team, ideally in Business Systems or Revenue Operations. Lead a team of individuals of various experience levels responsible for important department projects.

• Technical knowledge: 4+ years of experience as a Salesforce Administrator, with a deep understanding of Salesforce architecture and best practices. Experience with GTM tools such as LeanData, Outreach, and Chili Piper is highly desirable. 4+ years using standard declarative tools such as Flows, approval processes, Process Builders, etc.

• Team development: Proven ability to coach, mentor, and develop a team. Able to handle difficult management issues while maintaining a positive and productive team environment.

• Strategic focus: Understanding of Vanta’s longer-term vision, with the ability to align the team’s work to strategic objectives. Establishes procedures that affect their department and ensures alignment with broader objectives.

• Collaboration and communication: Strong interpersonal skills, with the ability to engage stakeholders, influence outcomes, and ensure alignment across teams. Engages with and influences stakeholders on complex projects to achieve better outcomes.

What you can expect as a Vantan:

• Industry-competitive compensation

• 100% covered medical, dental, and vision benefits with dependents coverage

• 16 weeks fully-paid parental Leave for all new parents

• Health & wellness and remote workplace stipends

• 401(k) matching

• Flexible work hours and location

• Open PTO policy

• 9 paid holidays in the US

• Offices in SF, NYC, Dublin, and Sydney

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The salary or OTE range for this position is $144,000 - $169,000. This role may also be eligible for commissions/bonus, equity, medical benefits, 401(k) plan, and other company perk programs.

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At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About Vanta

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security.From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. 

Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent.