Business Systems Lead

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

  Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
We are looking for a Financial Systems Administrator to join our FinSys team as the day-to-day owner of our core accounting systems, NetSuite & Zip. This position is responsible for the ongoing maintenance and enhancement of these systems, optimizing performance of these systems and developing new customizations as the company scales. This is a techno-functional role, focusing on end user support as well as technical development to provide a holistic system experience for all of our users.   What You’ll Do

• Manage and maintain the NetSuite (ERP) platform, ensuring optimal performance and alignment with business goals.
  • Provide Tier 1 support for our accounting department - resolving incidents, answering questions, and directing to knowledge base documentation, as applicable
  • Provide Tier 2 support for our accounting department - troubleshooting system configurations, data import/export issues, and identifying root cause of system errors
  • Design and maintain workflows and customizations using SuiteBuilder and SuiteScript, in alignment with industry best practices.
  • Design and maintain reports using saved searches and analytics workbooks, in alignment with industry best practices.
  • Assist the Business Systems Manager in developing customizations and writing SuiteScripts to enable cross-system automations.
  • Develop training materials and documentation specific to Affirm processes in Notion.
• Manage and maintain the Zip (Procure to Pay) platform, ensuring optimal performance and alignment with business goals.
  • Manage and maintain the Zip platform, ensuring optimal performance and alignment with business goals.
  • Provide Tier 1 support for our company-wide user base by answering user questions and assisting with general usability
  • Provide Tier 2 support for company-wide user base by creating reports, troubleshooting system errors & data integrity issues
  • Develop training materials and documentation specific to Affirm processes in Notion.
• Perform daily FloQast administration duties, including user and role maintenance, configuration maintenance, and NetSuite integration maintenance.
• Build out the FinSys Knowledge Base by documenting internal helpdesk and admin processes.
• Execute and support SOX compliance initiatives related to user access reviews to ensure access is appropriate and in line with the principle of least privilege.
  • Conduct regular change management reviews to verify that system changes are properly documented, authorized, and tested before implementation.
  • Collaborate with internal audit and compliance teams to ensure financial systems meet SOX reporting requirements and to address any compliance risks.

What We Look For

• NetSuite Administrator Certification required; SuiteCloud or Application Developer Certification preferred.
• A minimum of 5 years of experience as a NetSuite administrator.
• Proficiency in SuiteBuilder, SuiteScript, and SuiteTalk
• Experience with the SuiteCloud Development Framework and version control systems (e.g., GitHub).
• Experience with NetSuite Fixed Assets Module and OneWorld modules.
• Experience administering other financial systems, preferably FloQast and Zip Procurement.
• Strong problem-solving skills to diagnose, troubleshoot, and provide solutions from design to implementation, ensuring optimal performance.
• A proactive attitude with a desire to adapt and learn new skills in a highly flexible environment.

Pay Grade - J
Equity Grade - 5

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA base pay range (CA, WA, NY, NJ, CT) per year: $130,000 - $170,000
USA base pay range (all other U.S. states) per year: $115,000 - $155,000

#LI-Remote

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: 

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents 
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.

By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

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