Business Systems Analyst

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.

Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.

Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. 

We have raised over $500M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Meritech Capital Partners, and Initialized Capital. Now surpassing a $5.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.

The Business Systems organization develops and maintains Flock’s internal SaaS platforms, enabling us to scale efficiently and deliver solutions in a high growth environment!  We are seeking a Business Systems Analyst to focus on key systems such as Salesforce, NetSuite, and Coupa. The ideal candidate will have a strong background in business systems, experience with financial tools, and the ability to collaborate effectively with both stakeholders and technical teams. This position is essential in enabling our teams to scale operations and meet the growing needs of the business. Specifically, this person will play an integral role in ensuring the success of Finance-related improvements; helping to define detailed requirements, document system processes, and assist in reporting/analytics.

• 4+ years of experience as a Business Analyst, Product Owner, or Business Systems Analyst, preferably in a fast paced, startup environment

• Experience with ERPs (such as NetSuite) and Procure-to-Pay systems (such as Coupa) financial systems such as NetSuite, Coupa, or similar.

• Familiarity with Salesforce administration and integrations.

• Strong analytical skills and attention to detail.

• Proven ability to communicate effectively with both technical and non-technical stakeholders.

• Exceptional written and verbal communication skills.

• Has a natural curiosity and eagerness to learn new things

• Are motivated and self-driven, with a desire to take ownership of their work

• Knowledge of operations and logistics processes a plus

• Familiarity with Agile methodologies

• Experience working in JIRA

Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe 90 day plans and believe that good days lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety.

The First 30 Days

• Begin your onboarding

  • Familiarize yourself with company culture, values, and processes.

  • Gain access to all necessary systems and tools.

• Meet your stakeholders:

  • Meet the key stakeholders you will be working with across Flock

  • Understand their current challenges, goals, and system dependencies.

• Complete quick wins:

  • Assist in resolving small-scale, high-priority system issues by defining requirements and working with the systems team to deliver.

The First 60 Days 

• Requirement Gathering & Analysis:

  • Collaborate with stakeholders to document and validate detailed requirements.

  • Break down complex workflows into actionable steps.

• Current State Analysis:

  • Develop a thorough understanding of existing systems and workflows.

  • Identify technical dependencies and opportunities for improvement.

• Project Support:

  • Take ownership of a small project to deliver end-to-end.

  • Begin supporting technical teams in implementing solutions for prioritized tasks.

90 Days & Beyond 

• Implementation & Delivery:

  • Continue partnering with technical teams to deliver on key initiatives.

  • Conduct user acceptance testing (UAT) and ensure stakeholder alignment.

• Documentation & Training:

  • Create detailed documentation for implemented solutions.

  • Assist in user training and support to ensure smooth adoption.

• Ongoing Collaboration:

  • Continue to execute on assigned projects, maintaining clear communication with stakeholders and technical teams.

  • Identify and propose tactical improvements for recurring pain points.

We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. 

1. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. 

2. The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field.

3. The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners. 

4. The Executive Review: A chance to meet an executive and view Flock from a different lens. Be prepared to ask well-thought-out questions about the company, culture, and more. 

In this role, you’ll receive a starting salary between  $79,000 and $108,000 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat.

🌴Flexible PTO: We seriously mean it, plus 11 company holidays.

⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. 

👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.

🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.

🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs.

💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support 

💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 

💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.

💻WFH Stipend: $150 per month to cover the costs of working from home.

📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.

🏠Home Office Stipend: A one-time $750 to help you create your dream office.

🐾Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies. 

Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability, please email us at careers@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.