FreshRemote.Work

Business Systems Analyst

Remote Office - IL

Business Systems Analyst

Job Description

Business System Analysts perform tasks to develop, implement, and support computerized systems and applications for our clinical and non-clinical clients. They work closely with a core group of members, end users, vendors, and other IS personnel to ensure information management and business needs are understood, and effectively addressed through the comprehensive use of available vendor-system capabilities. They oversee major functional areas in the development, enhancement, and support of the application systems. Business Systems Analysts are responsible for project management, vendor interactions, user coordination, core team development and sustainability, and staff guidance regarding applications initiatives, development methodologies, creating quality systems, and progress against objectives.

Department: Information Systems

Hours: Day Shift, Monday - Friday

Starting Salary: $60,486.40, pay based on applicable experience

Responsibilities

Actively participates in the applications on-call rotation cycle which includes 24-hour availability, general working knowledge of most systems, ability to make correct judgment decisions, and working knowledge of operational procedures., Adheres to departmental procedures and standard work processes., Administers needed changes to procedure manuals and other documentation., Analyzes existing information system, processes and procedures in supported functional areas, evaluating new and existing systems functionality and workflows, and identifying gaps, risks and opportunities for improvement., Assists in training end users and other analysts as required., Assists the Director of Business Information Systems in planning and managing the functional areas and related modules/systems. Will assist in assessing the progress and status of projects, vendor’s and user support., Effectively interacts with customers, end users, core teams, management, other Information Systems staff, vendors, and others in the course of completing Information Systems projects, coordinating tasks, providing technical assistance, and resolving problems and systems issues., Maintains a high level of knowledge of assigned systems, applications, modules and supported workflows., Provides ongoing support for assigned systems and functional areas, including systems testing, deployment, performance monitoring, maintenance, issue resolution, upgrade and lifecycle management., Serves as project manager or as a project resource for assigned systems or process improvement projects., Works closely with other Information System staff and serves as a technical project resource as assigned.

Requirements:

AA (Required), AS (Required)

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Job Profile

Tasks
  • Analyze existing information systems
  • Assist in training end users
  • Interact with customers and vendors
  • Maintain knowledge of systems
  • Participate in on-call rotation
  • Provide support for systems
  • Serve as project manager or resource
Skills

Development Methodologies Project Management User Coordination Vendor Interaction

Education

AA AS