Business Systems Analyst - Marketing

About Commvault 

Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. 

JOB DESCRIPTION:

Key Responsibilities

• System Integration: Oversee the integration of Marketing and Sales technology stack to ensure seamless data flow and alignment between marketing and sales systems.
• Requirements Gathering: Collaborate with different GTM teams to understand their business needs and translate them into system requirements for implementation and enhancement.
• Project Management: Lead or contribute to cross-functional projects involving marketing and sales technology implementations, upgrades, or enhancements, ensuring timely delivery and stakeholder satisfaction.
• Configuration and Customization: Configure and customize the tools to meet the specific needs of the marketing and sales teams, including workflows, automation rules, and data mappings.
• Data Management: Implement data management best practices to ensure data cleanliness, accuracy, and completeness within different data sources.
• Reporting and Analytics: Develop and maintain reports and dashboards within Salesforce to provide insights into marketing and sales performance, campaign effectiveness, and lead lifecycle.
• Training and Support: Provide training and support to users on how to effectively utilize Salesforce, Outreach, Marketo, and Openprise functionalities to achieve their objectives.
• Troubleshooting and Issue Resolution: Investigate and resolve system issues, bugs, and discrepancies identified by users, ensuring minimal disruption to marketing and sales operations.
• Industry Knowledge: Keep abreast of industry trends, best practices, and updates to different platforms, and recommend enhancements or new features to optimize marketing and sales processes.

Required Qualifications

• Bachelor’s degree
• Three years of previous experience as a Business Analyst or Marketing Operations Analyst.
• At least one year of previous experience as Salesforce/Marketo administrator.
• Strong communication and facilitation skills.
• Strong analytical skills and attention to detail.
• Self-motivated and self-directed.
• Proven ability to develop and maintain strong business network across varying levels of the organization.

Preferred Qualifications

• Experience with SQL and BI tools.
• Salesforce certifications or Trailhead badges strongly preferred.
• Experience with Agile software development or similar methodology.
• Prior experience working in software industry.

Thank you for your interest in Commvault. Total compensation for this role is market competitive, …