Business Systems Analyst III (Remote based in the US)

JOB SUMMARY

The Business Systems Analyst III position will be responsible for all aspects of business and technical analysis related to application development activities within Conifer. They will be asked to work on multiple projects simultaneously and will serve as the Lead Business Analyst on different projects. They will interface with customers and the development teams to gather requirements and provide technical support. This position will guide and mentor other less experienced Business Analysis. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned.

• Work closely with both technical and non-technical staff to troubleshoot and assist with resolution of systems issues reported, perform root cause analysis and create preventative processes.
• Demonstrated ability to gather information from multiple sources, analyze applicability and appropriateness, and develop best practices.
• Provide support as an application subject matter expert; participate in design, validation, and implementation of applications and systems for new clients.
• Manage help desk tickets, phone calls, emails, etc.
• Provision appropriate application security roles for end users.
• Perform integrated testing of current and newly released application functionality.
• Facilitate meetings with clients in person or via WebEx sessions, e-mail and phone
• Proactively researches application solutions to improve operational processes and productivity
• Demonstrate the ability to communicate, collaborate and consult effectively with all levels of the organization.

KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 5+ years of business analyst experience.
• 3+ years of leading small to mid-sized teams of Business Analysts
• Excellent understanding of the application development life cycle including both waterfall and Agile project methodologies
• Ability to lead / work effectively on multiple projects simultaneously
• Ability to mentor less-experienced analysts

Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience preferred to perform the job.

• 4 Year College …