Business Systems Analyst II or Sr.
Little Rock, Arkansas, United States
When it comes to making a meaningful difference in the lives of our customers and employees, USAble Life is always ready. We are a diverse group of individuals working together to go the extra mile. Through our DEI initiatives, employees feel empowered to bring their talents and voice to our culture.
Our passion for delivering the best products is matched only by our passion for our people. We are committed to making a meaningful difference in the lives of others which extends beyond our office walls. USAble Life has a long tradition of supporting our communities, and we’re proud of the fact that our employees share that commitment.
We have been recognized as a “Best Places to Work” in Arkansas, Florida, and Hawaii. You’ll be rewarded with opportunities for personal and professional development and opportunities for advancement. This, coupled with our engaging culture and a comprehensive benefits package, ensures we are committed to our employees.
Check out how we make a meaningful difference in the lives of others!
https://player.vimeo.com/video/518665804
What We Offer You:
- A culture that values employees and celebrates, empowers, and inspires a diverse workforce
- Outstanding and affordable benefits package
- PTO provided at date of hire
- 11 paid holidays
- 401(k) with up to 6% match; fully vested from day 1
- Remote opportunities with company-provided equipment
- Team-oriented, collaborative group of peers
- Career advancement opportunities
- Tuition Reimbursement
- Employee Assistance Program
- Inclusion Council and Employee Resource Groups
- Recharge Days and Volunteer Time Off
- This is a remote position.
Life Takes You Places! Are you ready to join us?
The base salary range for a BSA II is $64,000 to $90,000. The base salary range for a BSA Sr is $80,000 to $112,000. Actual salaries will vary by geographic location and are based on factors such as candidate’s qualifications, experience, skills, competencies, and company tenure & equity. In addition to base compensation, this role is eligible for a annual incentive plan based on company performance and individual performance.
This is a multi-level position with increasing levels of responsibility and requirements for each level.
Business Systems Analyst II Overview
- Performs systems analysis, data analysis, and production support for company applications and administration systems.
- Serves as the project lead for moderate profile projects. Gathers, analyzes, documents, and validates the needs of business stakeholders.
- Provides functional requirement documents including inputs, processing steps and outputs to meet users' needs to assist developers in successfully translating and achieving project goals.
- Creates training documents and maintains project files and updates.
- Facilitates training on new systems and/or process implementations.
- Helps with the analysis of workable solutions to application, web, and systems problems.
- Focuses on timely methods for achieving deliverables.
- Works on small to large projects that have system-wide impact.
- Must be able to develop skills in multiple technical environments and grasp business processes.
- Assists with basic to complex support issues and performs as a subject matter expert (SME).
Essential Duties
- Performs project activities including requirements gathering, configurations, testing, training and go live support. Works with vendors to resolve issues, deliver system enhancements and support the application
- Tracks escalated issues, performs root cause analysis, implements solutions, and supports large group initiatives
- Serves as a technical expert on all aspects of data & application support
- Cross-trains, serves as a mentor to, and may lead and direct the work of other Business Systems Analysts
BSA II Required Education and Experience:
- Bachelor's Degree in related field or equivalent experience.
- 2-4 years’ programming, systems analysis, or business analysis experience, equivalent work experience and/or demonstrated competency.
Sr. Required Education and Experience:
- Bachelor's degree in related field, equivalent work experience or demonstrated competency.
- 4-6 years' programming, systems analysis, or business analysis experience, equivalent work experience and/or demonstrated competency.
Preferred Education and Experience:
- LOMA courses; Master’s degree
- Experience with process mapping/process documentation
- Proven analytical and problem-solving experience
- Configuration experience with Enterprise applications
- Vast knowledge of insurance
- Programming or SQL Experience
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
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ApplyJob Profile
Remote position
Benefits/Perks11 paid holidays 401(k) match Affordable benefits Career Advancement Career advancement opportunities Comprehensive benefits package Employee Assistance Program Paid holidays Paid Time Off PTO Recharge days Remote opportunities Tuition reimbursement Volunteer time off
Tasks- Gather and document requirements
- Perform systems analysis
- Provide training and support
- Resolve application issues
- Resolve issues
Administration Analytical Business Analysis Data analysis Documentation Functional Requirements Problem-solving Project Management Requirements Gathering SQL Systems Analysis Technical Support Training Training documentation
Experience3 years
Education TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9