Business Support Professional II/III - Joint Institute for Strategic Energy Analysis

Posting TitleBusiness Support Professional II/III - Joint Institute for Strategic Energy Analysis

.

LocationCO - Golden

.

Position TypeRegular

.

Hours Per Week40

.

Working at NRELThe National Renewable Energy Laboratory (NREL), located at the foothills of the Rocky Mountains in Golden, Colorado is the nation's primary laboratory for research and development of renewable energy and energy efficiency technologies.

From day one at NREL, you’ll connect with coworkers driven by the same mission to save the planet. By joining an organization that values a supportive, inclusive, and flexible work environment, you’ll have the opportunity to engage through our ten employee resource groups, numerous employee-driven clubs, and learning and professional development classes.

NREL supports inclusive, diverse, and unbiased hiring practices that promote creativity and innovation. By collaborating with organizations that focus on diverse talent pools, reaching out to underrepresented demographics, and providing an inclusive application and interview process, our Talent Acquisition team aims to hear all voices equally. We strive to attract a highly diverse workforce and create a culture where every employee feels welcomed and respected and they can be their authentic selves.

Our planet needs us! Learn about NREL’s critical objectives, and see how NREL is focused on saving the planet.

We invite all interested candidates to apply for this opportunity. While we recognize that job seekers may hesitate if they don’t meet every requirement, we encourage dedicated individuals who meet all the basic and additional required qualifications of the role to submit an application. We value the opportunity to consider those who believe they have the necessary skills and ambition to succeed at NREL.

Job Description

The Joint Institute for Strategic Energy Analysis (JISEA) at the National Renewable Energy Laboratory (NREL) are seeking a Business Support Professional (BSP) to join our growing team. As the junior member of the Institute’s two-person BSP team, the person in this role will leverage their existing administrative experience and approaches with a senior team member to support two line management groups with about 20 staff each. The career opportunity involves both routine business support assignments and non-routine or special assignments.

Tasks include working with HR on hiring and supporting new staff through onboarding with a goal of long term career growth and retention, scheduling for multiple people at different levels of the organization, supporting synthesis of notetaking and tracking of action items from organizational meetings, assisting or executing staff travel arrangements, supporting meetings, workshops, visitor tours and large-scale events (including scheduling, room set-up, site access, security arrangements, webinars, catering, audio visual set-up, meeting materials, etc.). The BSP will also support the development of spreadsheets and other financial documents, and should be comfortable using multiple online electronic systems for finance, purchasing, travel, etc.

The position requires attention to detail, diplomacy, and the ability to juggle multiple projects at once. The selected applicant will display a positive, team-oriented attitude, outstanding administration skills, ability to prioritize work, and excellent written and verbal communication skills. The ideal candidate will have exceptional team and interpersonal skills and illustrated ability to collaborate on a trust based administrative support team. The selected applicant will display a positive, team-oriented attitude, outstanding administration skills, ability to prioritize work, and excellent written and verbal communication skills. The ideal candidate will have exceptional team and interpersonal skills.

Successful BSP team members demonstrate a passion for contributing to the overall success of their centers, their projects, and NREL as a whole. They display a desire to volunteer, learn, and participate. Confidentiality, diplomacy, and a respect for protocol are needed for this position. The incumbent shall develop and maintain administrative, financial and record systems, and execute business support functions with some oversight, but at times will be required to execute tasks on their own with minimal supervision. The position will require working routinely with management from JISEA.

This role is based in the Research Support Facility of the South Table Mountain Campus of the National Renewable Energy Laboratory. BSPs in JISEA may not be fully remote but after a six month period of being in the office Tuesday-Thursday a week, are afforded the opportunity to work from home an average of two days per week upon agreement between the employee and their line manager(s) as duties, schedules, and job performance allow.

Specific Duties Include:

• Provide administrative support to Group Manager(s) and their staff
• Execute administrative functions with minimal oversight, providing timely, accurate, and effective administrative support for the programmatic, business, and operational functions of the group(s).
• Resolve a range of requests with varying degrees of urgency and act as a resource for staff on institutional processes, procedures, and requirements.
• Proactively identify and lead the development of standard operating procedures to compile shareable knowledge on NREL’s many systems and policies (internalizing project information to make projects easier the next time).
• Work collaboratively with JISEA’s senior business support professional to provide and receive feedback for better team support, share knowledge about navigating NREL’s policies and business systems, provide input and recommendations on organization-specific administrative practices, maintain shared documents and templates, and work cooperatively on applicable tasks, activities, and events.
• Proactively execute and/or monitor multiple tasks for individuals, groups, and oneself. Typical tasks include managing calendars/scheduling, travel requirements, meeting and workshop logistics, catering arrangements, onboarding new staff, email distribution lists and access to shared file locations, hiring/contracting requirements, purchases, expense reimbursement, visitors/vendors, office supply inventory, hard copy and electronic files and records, mail/mailboxes, training requirements, safety inspection processes, correspondence, and information flow.

.

Basic QualificationsBusiness Support II Requirements: High School Diploma or equivalent and 1 or more years of experience or equivalent relevant education/experience. Or, relevant Associate's Degree or certification program of comparable scope or equivalent relevant education/experience. Solid knowledge of the job. Substantial understanding of general aspects of the job with a broad understanding of the detailed aspects of the job. Intermediate skills in applicable software packages and office equipment. Basic project administration skills. Ability to prioritize work. Proficient in written and verbal communications. Very good team and interpersonal skills.

Business Support III Requirements: High School Diploma or equivalent and 4 or more years of experience or equivalent relevant education/experience. Or, relevant Associate's Degree or certification program of comparable scope and 2 or more years of experience or equivalent relevant education/experience. Considerable knowledge of specialized focused business support functions. Complete understanding of the general and detailed aspects of the business support activities, and their practical applications to problems and situations ordinarily encountered. Experienced skills in applicable software packages and office equipment. Demonstrated project administration skills. Full knowledge of specific principles, procedures and practices related to supported fields and disciplines. Strong written and verbal communication skills, team and interpersonal skills.

* Must meet educational requirements prior to employment start date.

Additional Required Qualifications

• Ability to work with minimal supervision and direction; self-started attitude and mentality, but in the context of a collaborative business support team
• Intermediate to advanced skills in computer operations and equipment, including the implementation and use of new computer software and communication methods;
• Proficiency in analytical techniques and problem solving practices related to business support functions; 
• Professionalism in hosting as well as all written and verbal communications;
• Experience related to organizing travel, including complex foreign travel;
• Ability to juggle and track the flow of paperwork (i.e. travel expense reports, subcontracts)
• Ability to prioritize work with limited information in a fast paced work environment.

Preferred Qualifications

• Bachelor's degree in business, communications, or related field
• Previous experience supporting human resources organizations
• Experience in financial and project progress tracking/reporting (Expected for BSP III Level Candidates)
• Prior experience in a similar role within a highly technical R&D team or academic environment
• Ability to execute assignments with limited to no supervision or minimal instruction (Expected for BSP III Level Candidates)
• Demonstrated ability to engage with a variety of internal and external partners (Expected for BSP III Level Candidates)
• Intermediate to Advanced knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, OneNote, SharePoint and Outlook are required. Other frequently used electronic software programs include Adobe, Microsoft Forms, Oracle for accounting and purchasing, Workday for personnel functions, and Concur for travel and finance. Ideal candidates must be proficient with these programs or show a willingness to learn.

.

Job Application Submission Window

The anticipated closing window for application submission is up to 30 days and may be extended as needed.

Annual Salary Range (based on full-time 40 hours per week)Job Profile: Business Support III / Annual Salary Range: $49,100 - $78,600

Job Profile: Business Support II / Annual Salary Range: $42,700 - $68,300

NREL takes into consideration a candidate’s education, training, and experience, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the Colorado Equal Pay for Equal Work Act, a potential new employee’s salary history will not be used in compensation decisions.

Benefits SummaryBenefits include medical, dental, and vision insurance; short*- and long-term disability insurance; pension benefits*; 403(b) Employee Savings Plan with employer match*; life and accidental death and dismemberment (AD&D) insurance; personal time off (PTO) and sick leave; paid holidays; and tuition reimbursement*. NREL employees may be eligible for, but are not guaranteed, performance-, merit-, and achievement- based awards that include a monetary component. Some positions may be eligible for relocation expense reimbursement. Limited-term positions are not eligible for long-term disability or tuition reimbursement.

* Based on eligibility rules

Badging RequirementNREL is subject to Department of Energy (DOE) access restrictions. All employees must also be able to obtain and maintain a federal Personal Identity Verification (PIV) card as required by Homeland Security Presidential Directive 12 (HSPD-12), which includes a favorable background investigation.

Drug Free Workplace

NREL is committed to maintaining a drug-free workplace in accordance with the federal Drug-Free Workplace Act and complies with federal laws prohibiting the possession and use of illegal drugs. Under federal law, marijuana remains an illegal drug.

If you are offered employment at NREL, you must pass a pre-employment drug test prior to commencing employment. Unless prohibited by state or local law, the pre-employment drug test will include marijuana. If you test positive on the pre-employment drug test, your offer of employment may be withdrawn.

Submission Guidelines

Please note that in order to be considered an applicant for any position at NREL you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.

.

EEO Policy

NREL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard basis of age (40 and over), color, disability, gender identity, genetic information, marital status, domestic partner status, military or veteran status, national origin/ancestry, race, religion, creed, sex (including pregnancy, childbirth, breastfeeding), sexual orientation, and any other applicable status protected by federal, state, or local laws.

EEO is the Law | Pay Transparency Nondiscrimination | Reasonable Accommodations

E-Verify www.dhs.gov/E-Verify For information about right to work, click here for English or here for Spanish.

E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce. 

Apply