Business Support Officer
Hybrid (on-site and remote)
23rd January 2025 at 23:55
Interview Date(s) Week Beginning 3rd February 2025 Job Description Business Support Officer - Job Description.docx – 930KB Opens in a new windowConverted File Business Support Officer - Job Description.docx.pdf – 405KB Opens in a new window Additional File House of Commons Benefits and Support.pdf – 495KB Opens in a new window
UK Parliament
Working at the UK Parliament offers a unique and rewarding career at the heart of the UK’s democratic system.
With a wide range of roles available, our impartial colleagues enable the day to day running of the House of Commons, House of Lords and Joint Departments. Together, we make Parliament happen.
Staff Benefits
In addition to your salary, we offer an attractive range of benefits including:
- 30 days’ annual leave (increasing to 35 days after first full leave year).
- Civil Service pension with an average employer contribution of 28.97%.
- Access to training and development.
- Flexible working.
- Interest free season ticket loan and bicycle loan.
Introduction
The Parliamentary Security Department (PSD) is responsible for physical and personnel security across both Houses of Parliament and provides support to Members and staff when away from the Estate. Its purpose is to keep Parliament safe and open for business.
The Role
The Security Information and Risk Analysis Service (SIRAS) is a small team at the centre of Parliamentary Security which receives, stores, analyses and disseminates information about threats to MPs and wider Parliament, and uses this information to drive structured and bespoke risk analysis on the risks to Parliament and its people.
This role requires a motivated and organised individual, who can work well in a pressurized environment.
Some of the responsibilities for this role include:
- Manage the processing and filing of documentation.
- High quality administrative support, organising and managing the administration of meetings, including booking rooms, printing papers, taking accurate minutes to produce a written record, and distributing the minutes, with awareness of information security and FOI implications.
- Support operational and administrative projects as required across the team, including updating and maintaining Power BI dashboards and Excel spreadsheets on a daily basis.
- Produce management information on request in a timely, accurate and confidential manner and drafting and submit weekly updates as required.
- Provides a flexible approach to work and works effectively as a team member within designated area(s) as well as supporting wider PSD business support as and when required.
Skills and Experience
To be successful in this role you will demonstrate:
- Experience of delivering comprehensive administrative support within a busy team utilising Office 365 tools (SharePoint, Word, Excel and Outlook, OneNote) demonstrating excellent organisational skills and the ability to plan, prioritise and monitor tasks in a systematic way. The post holder will need to be familiar with Excel and Power BI, capable of updating/maintaining dashboards and spreadsheets.
- Experience of working with diverse groups of people, upholding the principles of diversity, equality and inclusion, ensuring that everyone is, at all times, treated with dignity, courtesy and respect. Ability to build inclusive and effective relationships with a diverse group of colleagues and gaining the confidence of others.
- Understanding of the need to maintain strict confidentiality of sensitive information and the ability to exercise judgment and discretion, including the demonstration of political sensitivity.
- Ability to share information clearly and concisely through excellent oral and written communication skills with the ability to deliver when under pressure, while maintaining a focus on detail to ensure the accuracy of documentation.
- Ability to take decisions based upon own experience or knowledge. Judgement to decide when it is more appropriate to seek advice from senior colleagues.
Next Steps and Additional Information
Application Form - If you would like to apply for this role, please submit an application providing evidence against criteria 1, 3 and 4 in the Job Description.
More information on the role and the full criteria can be found in the Job Description.
Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.
Please ensure that you anonymise your application by removing any identifiable factors from your CV or Supporting Statement.
As part of the selection process, you may be asked to complete a test or presentation. Further information will be provided to shortlisted candidates.
We may close the vacancy prior to the closing date stated due to a high volume of applications.
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Job Profile
RestrictionsHybrid work model
Benefits/Perks30 days annual leave Access to training Access to training and development Civil service pension Flexible working Hybrid work Interest-free loans Training and Development
Tasks- Administrative support
- Draft weekly updates
- Maintain Excel spreadsheets
- Manage documentation
- Provide administrative support
- Update Power BI dashboards
Administration Administrative Support Analysis Communication Confidentiality Development Diversity and Inclusion Documentation Excel IT Judgement Management Office 365 OneNote Organizational Outlook Political Sensitivity Power BI SharePoint Spreadsheets Training Training and Development Word Written communication
Experience2 years