Business Operations Specialist - NorCal, CA, United States of America

Want to be a part of our team?

Responsible for the tracking, reporting, and documentation of operations team performance, and ensure team accountabilities are being met.

Working at NTT

ESSENTIAL DUTIES & RESPONSIBILITIES

• Responsible for tracking and analyzing important financial and budgetary report

• Manages monthly budgets, operation activity and department metrics

• Use reports to determine trends and variances

• Identify areas in which positive changes can be made

• Use data to determine how adjustments and changes may affect the big picture

• Provide regional directors and the Sr. VP with financial updates

• Serve as the liaison between all departments to achieve a cohesive result

• Manage the Headcount data with Finance and Human Resources

• Provide monthly headcount updates to management

• Reconcile headcount issues with HR and Finance

• Review DC operations Policies and Procedures for grammatical and structural content

• Develop and document organizational Project Delivery on behalf of clients and internal projects

• Manage and Document Key Meetings, and track completion/accountabilities of action owners

• Manage organizational Key Performance Indicators (KPIs) and develop reports on organizational performance

• Assist Corporate and Site teams in accessing critical information and resources needed to maintain KPIs

• Understanding of Project Management, Planning, Operations Management, and Data Centers

• Develop SharePoint directories and dashboards for collection and online reporting of KPIs

• Develop Executive-level presentations for internal and external use

• Liaison with the Global Operation Function Team and be the primary point of contact for global operational initiatives

KNOWLEDGE, SKILLS & ABILITIES

• Strong financial analysis and management skills.

• Strong capability and expertise in Excel, PowerPoint, and SharePoint.

• Proficient with computers to include the utilization of Microsoft programs such as Word, Project, and Outlook.

• Strong quantitative and analytical skills

• Collaborative worker and teambuilding ability

• Excellent communication and problem-solving skills.

#GlobalDataCentersCareers

EDUCATION & EXPERIENCE

• A minimum of 3 years working in a data center operations environment. 

PHYSICAL REQUIREMENTS

• Primarily sitting with some walking, standing, and bending.

• Able to hear and speak into a telephone.

• Close visual work on a computer terminal.

• Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments.

• Able to lift and carry up to 20 lbs.

WORK CONDITIONS

• This role is expected to be remote with an occasional need to be on-site in a shared space.

• Extensive daily usage of workstation or computer

• Periodic work in a Data Center environment with varying temperatures and loud noises

SPECIAL REQUIREMENTS

• Occasional travel to domestic NTT Data Center locations

• Must possess a current, valid state-issued driver’s license

This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.

NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $ 73,000 - $ 104,000

All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. 

Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

Skills Summary

Business Acumen, Business Development, Business Operations, Financial Acumen, Process Improvements, Project Management, Shared Services, Strategy Plan

What will make you a good fit for the role?

Workplace type:

Remote Working

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

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