Business Operations Analyst

Overview

The Business Operations group works in small project teams to identify and address complex business challenges. The team operates like an internal consulting group to define and drive strategic, operational, and organizational improvements across the business. Successful candidates will be self-motivated, intellectually curious, a fast learner, comfortable with ambiguity and working independently, able to focus on details while thinking strategically. You will have the ability to solve business problems of moderate scope and deliver insights that enable timely and effective operational decision-making.

Responsibilities

• Partner with key business personnel in answering complex questions with both quantitative and qualitative insights
• Support special Business Operations projects to include planning, requirements gathering, development, management, analysis, training, and execution
• Gather and analyze large amounts of information quickly and problem solve effectively
• Conduct sophisticated analysis and modeling that translates data into actionable insights and supports business development
• Develop, track and report on key operational metrics and playbooks in partnership with key business leaders
• Drive quality improvement initiatives throughout the company
• Serve as an active participant in cross-functional planning cycles linking our strategy to operating and financial metrics
• Completes all responsibilities as outlined on annual Performance Plan
• Completes all special projects and other duties as assigned

Qualifications

• Bachelor's degree with quantitative focus (Economics, Engineering, Computer Science, Mathematics, Statistics or Accounting) or equivalent practical experience
• 1-3 years experience in management consulting, business strategy, operational excellence/process improvement, and/or Finance
• Experience presenting and analyzing large quantities of data with strong spreadsheet and database query experience 
• SQL and database management experience required; experience with Tableau strongly preferred
• Strong analytical, quantitative, written, and interpersonal skills
• Comfort working in fast-paced environment with limited guidance
• Advanced experience in Excel and PowerPoint
• Extremely well-organized and capable of handling multiple projects and ad-hoc requests simultaneously

Mental Requirements:

• Communicating with others to exchange information

• Problem-solving and thinking critically

• Completing tasks independently

• Interpreting data

• Maintaining focus

• Assessing the accuracy, neatness and thoroughness of the work assigned

• Handling multiple tasks simultaneously

Physical Requirements and Working Conditions:

• Remaining in a stationary position, often standing or sitting for prolonged periods
• Repeating motions that may include the wrists, hands, and/or fingers.
• Must be able to provide a dedicated, secure work area.
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