Business Management Intern

Delivering results that matter by providing best in class support services.

Business Management Intern

Arizona Strategic Enterprise Technology (ASET)

Address: 100 N 15th Ave, Suite 400, Phoenix, AZ 85007

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures

Salary: $15.00/Hourly 

Grade: 04

Open Until Filled

This Intern position is part of the Arizona Strategic Enterprise Services (ASET) division's Strategic Portfolio Management team. The Intern serves in IT Procurement and IT Finance. Under the leadership of the Director of Portfolio Management, the Intern will be assigned projects related to key areas of opportunity within the teams functions, including: service management, demand management, bill of IT, cost modeling, IT licensing administration, procurement and marketing.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

• IT Services - Research and develop IT service recommendations related to workflows and customer onboarding processes for Smartsheet's
• IT Services - Perform market research and report on the status of non-enterprise services including presenting plans for alternative solutions that may shape the state’s future
• IT Procurement - Review and advice on IT procurement and licensing administration processes including forms and automations integrated in Smartsheet's
• Customer Feedback and Reporting - Develop dashboards and create custom reports of feedback surveys from Qualtrics
• IT Finance - Review and audit current IT financial management processes related cost modeling and rate setting, and provide recommendations to streamline the process
• Web design and development - Play a key role in the redesign and development of a new website and quantify its impact through data
• Projects will be tailored to successful candidates' skill sets and capacity based on the duration of the internship

Knowledge of:

• Information Technology fundamentals

Skills in:

• Demonstrated experience or desire to learn Google, Smartsheet's, Qualtrics, NICUS (ITFM), and SQL

Ability to:

• Exhibit business savvy
• Work independently with minimal supervision and complete projects
• Collaborate
• Communicate effectively with all levels of professionals both orally and written
• Work cross functionally with professionals from diverse backgrounds

• Enrolled in an undergraduate or masters degree program in business, accounting, computer science, supply chain management, or marketing/communications

• Background and reference check, including a criminal records verification

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify)

• If you have any questions please feel free to contact Christopher Langseth at christopher.langseth@azdoa.gov for assistance
• The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer