Business Intelligence Analytics Tutor for USA Market

Description

*TripleTen is a service that empowers individuals, regardless of their prior experience, to embark on the exciting and challenging journey of mastering tech professions. Our bootcamps focus on training students in software engineering, data science, business intelligence analytics, and QA engineering in a feasible and accessible way, ultimately leading them to thrive in a new career.*

Our mission is to ensure that every student has the opportunity to successfully master a new profession, find their purpose, and become a valuable member of the tech industry.

TripleTen is a remote first organization mirroring our students who complete our bootcamps in a remote environment.

Please note that to apply for this position, you will be required to complete a test assignment after the Introductory call. Thank you for your understanding!

Our Instructors are the first line of support for students studying on our Business Intelligence Analytics program. As an instructor you will help students with no previous experience go through the materials of our 4-month program with the help of our AI Learning Assistant bot.

Assisted by our AI bot at some parts of the program, you will be answering student questions about program materials, helping students fix mistakes in their projects and exercises. You will also be advising students on best industry practices on how to complete their work, and providing “human” expertise that might be outside of the scope of our AI bot.

What you will do

What will you do as a BIA instructor?

• Communicate with students on Discord in text; you’ll be dealing with different questions from students including a deeper explanation of theory, helping with code debugging, helping understanding the task, pointing out difference between concepts, supporting and navigating students in their projects (SLA for response time: 15 mins)
• Validate the answers of our AI Learning Assistant bot to the students in some parts of the program, correcting the bot’s answers if necessary (SLA for response time: 15 mins)
• Report feedback on the AI Learning Assistant bot’s answers and overall work
• Occasionally, answer questions in Direct Messages from students on Discord or proactively reach out to students in Direct Messages based on the support team’s requests (SLA for response time: 1 day)
• Occasionally, communicate with the team and report students that might need more in-depth help on a topic

Requirements

Job Requirements:

• Ability to work Mo-Fri 18:00-02:00 (EST) or Mo-Wed 18:00-02:00 (EST) & Sat-Sun 18:00-02:00 (EST)
• You possess a good level of written English — our students are Americans, many of our team members are natives, so it’s necessary to have a good level of English
• You are careful with communication, can structure your thoughts, and love helping people

We appreciate it if you:

• Have 1+ year of experience in Business Analytics (experience with Google Sheets/Excel, advanced SQL knowledge, experience in Tableau/Power BI)
• Can explain topics in BI Analytics in a way that is understandable for students (how to work with data, data visualisation, appropriate syntax)

You are an exceptional candidate if you also have:

• Teaching or tutoring experience
• Have your own experience as a student online, and the desire to help create the best place in the world to study Business Intelligence Analytics
• Experience with other BI-tools (Looker, QlikView, Grafana, Streamlit, Google Analytics, etc.)

What we can offer you

• Pay rate of $45/hr.
• Remote collaboration;
• A comfortable digital environment. We use modern digital tools — Discord, Miro, Notion, etc.
• Free in-house training on how to be a great instructor and role model for students, choose the appropriate tone of voice when communicating with students, improve soft skills;
• Opportunities to develop as a public expert;
• Cross-cultural work experience and lots of opportunities for networking.

We're excited to get to know you and talk about our international community of educators and BI analysts!

Disclosures

*At this time we are unable to offer H-1B, L-1A/B sponsorship opportunities.

**This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

***TripleTen is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, color, religion, sex, national original, age, religion, disability, marital status, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.