Business Intelligence Analyst - Remote

Overview

The Business Intelligence Analyst is part of the Sales and Business Services department, which resides on the Sales Operations team and reports to the Director of Sales Operations. As the Business Intelligence Analyst, you will support the reporting and dashboard needs, and the data integrity components of Salesforce, PowerBI, Pardot, Business Intelligence tooling, and other systems for the Sales and Business Services (SBS) team. You will manage reporting and analysis of all aspects of the Sales and Business Services operations including pipeline, performance metrics, trends, and opportunities amongst various sales teams. You will take lead in helping to ensure Salesforce has clean and accurate data.

The Center for Internet Security (CIS) makes the connected world a safer place for people, businesses, and governments through our core competencies of collaboration and innovation. We are a community-driven nonprofit responsible for industry leading best practices for securing IT systems and data. We lead a global community of IT professionals to continuously evolve these standards and provide products and services to proactively safeguard against emerging threats.

CIS has an award-winning reputation for investing in its people (click here to learn more), as well as continuous learning and development. We offer our employees diverse opportunities to expand their impact personally and professionally, in their local communities, and among one another. Core Leadership Principles drive our employees at every level of the organization, empowering them to be leaders in everything they do.

• Base salary is determined on a number of factors including, but not limited to, education, experience and skills
• Health (PPO, EPO, HSA), Dental & Vision Insurance eligibility starting from the first day of hire
• $500 wellness card for Health Coverage Participants
• 401(k) with 4% Company Match, vested from the first day of hire
• Flexible Spending Account (FSA) & Dependent Care Account (DCA)
• Life Insurance
• Bonding Leave
• Paid Volunteering Program
• Bonus eligibility
• Paid Time Off (PTO) inclusive of vacation, personal and sick time
• Paid Holidays
• Wellness Program
• Employee Engagement Activities
• Professional Development Opportunities
• Tuition Reimbursement
• Student Loan PayDown Program
• Employee Referral program
• Employee Assistance Program

What You'll Do

• Create and maintain reports/dashboards on all SBS metrics, including time to close, customer retention and renewals, and other key performance indicators (KPIs)
• Scope, design and develop executive level reports and key supporting artifacts (presentations, data analysis, process mapping, etc.)
• Serve as a resource for other CIS business units when sales data is requested for continuity
• Work cross-functionally to help teams draw conclusions and improvements from the data
• Lead on enhanced data integrity in Salesforce to include standardization, deduplication, verification, monitoring, and education
• Define data quality dashboards and drill through reports
• Perform data clean-up operations to promote reporting accuracy
• Ensure data integrity practices and procedures are implemented and adhered to and identify training opportunities
• Participate in strategy discussions to help leadership identify areas of opportunity
• Foster collaborative partnerships across business units
• Other tasks and responsibilities as assigned

What You'll Need

• Bachelor's Degree in Business, Finance, or related field*
• 3+ year experience with Salesforce reporting and/or data governance
• 2+ years’ experience with PowerBI reporting
• Proficient in Excel, including advanced formulas, pivot tables, data visualization, and reporting
• Ability to analyze and interpret large data sets
• Excellent analytical and problem-solving skills
• Excellent communication and reporting skills
• Demonstrated understanding of business practices and fundamental understanding of project management methodology
• Demonstrated experience collaborating with and/or training other colleagues
• Must be authorized to work in the United States

It's a Plus if you have:

• Pardot experience
• Experience with Configure, Price, Quote (CPQ) software

*Additional years of relevant experience or a combination of an Associate’s degree or equivalent and relevant experience may be substituted for the Bachelor’s degree. 

At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place.