Business Intelligence Analyst-Canada

This is a remote position.

Overview
Emerge is a fast-growing global staffing and recruiting enterprise firm based in Rochester, NY. We engage candidates’ skills, competencies, interests, and cultural fit to drive engagement and retention at our client companies. For over 20 years, we have placed more than 20,000 candidates in sales, marketing, technology, and customer service roles at all levels throughout our clients’ organizations.

 

We are seeking a Business Intelligence Analyst to provide our Fortune 50 technology client with daily production reporting and insights to the leadership team. Successful candidates will thrive in a fast-paced, demanding environment and possess advance -level proficiency in MS Excel building pivot tables. In addition, successful candidates will have a strong working knowledge of the Cisco organization, products, and services.

 

Emerge has a company culture that includes transparency, honesty, and integrity while providing a high-engagement, inclusive work culture.

 

Job Responsibilities

·        Assist in the preparation of daily production reports

·        Maintain employee production reports

·        Create and maintain spreadsheets with advanced functions in MS Excel

·       Develop performance dashboards inclusive or performance, productivity, and revenue tracking
·        Ensure that all data is captured accurately, and integrity of the data is maintained to the highest standard

·        Produce daily, weekly, monthly, and quarterly reports

·        Schedule payroll/incentive processing, when applicable as well as perform client- related audits and reporting

·        Use trends and report to forecast requirements

·        Assist with projects and other duties as requested or assigned

·        Manage Power BI RLS (Row-Level Security) settings for Datamart and reports

·        Develop and maintain data pipelines on the MS Power BI Workspace

·        Create and maintain resources with in the SharePoint environment (SharePoint Lists, SharePoint pages)

 

 

Qualifications
·        Intermediate to advanced-level proficiency in MS Excel including building pivot tables, use of embedded functions and macros

·        Proficiency with business intelligence platforms MS Power BI and/or Tableau

·        Working experience with Power Automate and Power Query

·        Familiarity with Python

·        Proficiency with Salesforce CRM.

·        Familiarity with broad range or ETL tools to assist in the extraction and normalization of data as well as loading into business intelligence software applications for reporting and dashboard creation and management
·        Intermediate to advanced-level proficiency in Smartsheet collaboration and work management software

·        Strong understanding of sales KPIs and call center metrics

·        Working knowledge of Cisco organization, products, and services is an asset

·        Previous employment directly or indirectly with Cisco is an asset

·        Experience in developing reports for call centers or sales teams is an asset

·        Proficiency with building dashboards and reports in Salesforce.com and Power BI/Tableau

·        Ability to multitask and work with global cross-functional teams

·        Excellent analytical and problem-solving skills

·        Ability to exercise high-level confidentiality with sensitive data

·        Possess a friendly and professional attitude while working in a fast-paces, demanding environment

·        Microsoft 365 platform management experience

·        Microsoft Power BI Workspace administration experience

 

Work Environment

·        Remote/virtual work-at-home opportunity

·        Competitive benefits package available

·        Team-oriented, fun, and collaborative culture

·        No relocation and no travel

·        Full-time work schedule during normal eastern or central time zone business

·        Applicants must be currently authorized to work in Canada on a full-time basis

·      Pay range is $65,000 - 70,000 CAD

 Emerge seeks, in all of its operations, to employ individuals for available positions based on their qualifications, working knowledge, and competency. Emerge has a continuing commitment to ensure that fair and equal employment opportunities are extended to all qualified persons without regard to race, color, religion, sex, sexual orientation, national origin, citizenship or immigration status, age, disability, veteran status, predisposing genetic characteristics, familial status, marital status, domestic violence victim status or any other protected characteristic or based on their relationship or association with members of a protected class. Emerge is committed to diversity in its most inclusive sense.

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