Business Implementation Director - East - Remote

Location:  BUSINESS IMPLEMENTATION DIRECTOR - EAST - REMOTE

Salary:  $90,000 - $100,000

Other Forms of Compensation: 20% Field Incentive Bonus 

At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you. 

Job Summary

Engage. Assess. Analyze. Develop. Driven by stability and innovation, our elevated solutions speak directly to client needs, while our teams of experts stand ready to ensure successful outcomes.

Working as a Director, Business Implementation for Chartwells Higher Education, you will serve as a point of contact for the client as well as consult the internal leadership team within the account.  You will provide planning and direction within the account to achieve operational, culinary and financial goals in a dynamic environment.

** This position, while remote, MUST home office in the East  Region of the US **

Key Responsibilities:

•    Will Travel up to 65% to ensure success of strategic accounts in designated area.

•    Ensures financial stability in key accounts by coaching food cost, labor controls and creating efficiencies.

•    Assists in Stabilization of New Business.

•    Training of new team members to Chartwells.

•    Fosters strong relationships with brand partners.

•    Fosters a culture of transparency, understanding, education, safety, and accountability.

•    Serves as the representative/brand ambassador of the Chartwells team.

•    Ensures client needs are met or exceeded.

•    Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary.

•    Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation).

•    Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs.

•    Ensures consistent and fair administration of all policies and procedures.

Preferred Qualifications:

•    Bachelor's degree and minimum of three (3) years of management experience, preferably in foodservice, hospitality management, plant operations management, environmental services, laundry, or other Support Services area.

•    Is well-versed in all aspects of foodservice management with a proven track record of success.

•    Has proven track record of leading a business and a team, strong customer service, and good business and financial acumen.

•    Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills.

•    Champions the inclusion mindset, and is proactive, positive, professional, and resilient.

•    Excellent computer skills and proficiency with Microsoft Office suite and POS software.

Apply to Chartwells Higher Education today!

Chartwells Higher Education is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

Associates at Chartwells Higher Ed are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information

Req ID: 1377535

Chartwells HE 

SHARON MCNEELEY 

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